Center Manager - Surabaya/Sidoarjo

SEVEN Retail Group; Jawa Timur; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Sparks English, part of SEVEN Retail Group, seeks the inaugural Center Manager for Seven Retail Education's English Course Center in Indonesia. You will lead Sales, Finance, Logistics, IT, Marketing, and Operations to build a high-performing center and deliver meaningful learning experiences for students and families.

You will oversee sales targets, budget development, logistics, IT standards, and staff recruitment/training, driving teaching quality and center growth across the country.

Responsibilities

• Sales: Lead and guide student advisors overseeing sales and after-sales functions to optimize the sales process, actively monitor the sales team's performance, and achieve predetermined sales targets.
• Finance and Accounting: Ensure the efficient and transparent execution of accounting responsibilities. With the guidance from Business Unit Head, develop an annual budget, allocate expenses in alignment with approved directives, and maintain fiscal prudence.
• Logistics: Guarantee prompt and efficient logistics support across all departments, streamlining operations and enhancing overall organizational efficiency.
• Technology and Systems: Verify that the IT and computer equipment meet prescribed standards. Accurately register all pertinent information in the system, ensuring data integrity and system effectiveness.
• Marketing: Assist the Head of Sales and Marketing in devising and executing offline marketing initiatives, contributing to an effective promotional strategy.
• Operations: Collaborate with the Teachers Manager to implement and enhance the Operations Manual, ensuring a continuous elevation in teaching quality and adherence to established guidelines.
• Recruitment and Training: Assist staff recruitment processes, facilitate comprehensive staff training, and actively engage in staff performance assessments to ensure a skilled and proficient workforce.

Job description

Sparks English is an English learning center dedicated to making English education more accessible, engaging, and effective for children. As part of SEVEN Retail Group, a growing multi-brand company focused on making quality lifestyle services more accessible to broader communities, Sparks English continues to expand its learning centers and create meaningful learning experiences for students and families across Indonesia.

As the inaugural Center Manager at Seven Retail Education's pioneering English Course Center, you will play a pivotal role in overseeing various key areas to ensure the success and growth of the center. Your responsibilities encompass:

• Sales: Lead and guide student advisors overseeing sales and after-sales functions to optimize the sales process, actively monitor the sales team's performance, and achieve predetermined sales targets.
• Finance and Accounting: Ensure the efficient and transparent execution of accounting responsibilities. With the guidance from Business Unit Head, develop an annual budget, allocate expenses in alignment with approved directives, and maintain fiscal prudence.
• Logistics: Guarantee prompt and efficient logistics support across all departments, streamlining operations and enhancing overall organizational efficiency.
• Technology and Systems: Verify that the IT and computer equipment meet prescribed standards. Accurately register all pertinent information in the system, ensuring data integrity and system effectiveness.
• Marketing: Assist the Head of Sales and Marketing in devising and executing offline marketing initiatives, contributing to an effective promotional strategy.
• Operations: Collaborate with the Teachers Manager to implement and enhance the Operations Manual, ensuring a continuous elevation in teaching quality and adherence to established guidelines.
• Recruitment and Training: Assist staff recruitment processes, facilitate comprehensive staff training, and actively engage in staff performance assessments to ensure a skilled and proficient workforce.