Casual Waiter / Waitress

CHOOK AND ROOS SPORTS BAR; Provinsi Bali; On-site; IDR 39,060,000 - 58,032,000; Full time

Job summary

CHOOK AND ROOS SPORTS BAR in Badung, Bali is seeking enthusiastic Casual Waiters and Waitresses to join our vibrant team. You will deliver memorable dining and beverage experiences during live sports events, ensuring guest satisfaction and smooth service.

This full-time role requires great communication, reliability, and the ability to work evenings, weekends and holidays. Training is provided, with opportunities to develop hospitality skills in a fast-paced, social setting.

Qualifications

• Experience as waiter/waitress in hospitality.
• Excellent communication and customer service.
• Ability to work under pressure during busy service periods.
• Attention to detail in taking orders and processing payments.
• Physical ability to stand for extended periods and carry trays.
• Flexibility to work evenings, weekends and holidays.
• Fluency in English; other languages a plus.
• Valid IDs/work permits as required.

Responsibilities

• Greet guests and seat them per procedures.
• Present menus and recommend food and drinks.
• Take orders and relay to kitchen and bar.
• Deliver orders promptly and accurately.
• Maintain cleanliness in dining areas.
• Process payments using POS system.
• Assist with table clearing and resetting.
• Coordinate with kitchen, bar, and waitstaff.
• Follow health and safety regulations.
• Support team during busy periods and events.

Skills

Communication

Interpersonal skills

Under pressure

Attention to detail

Physical stamina

Flexibility

Team spirit

English fluency

Work permits

Reliability

Job description

About the role

We are seeking enthusiastic and reliable Casual Waiters and Waitresses to join the team at CHOOK AND ROOS SPORTS BAR in Badung, Bali. This is a full-time position where you will be at the heart of our guest experience, delivering exceptional service in a vibrant sports bar environment. As a Casual Waiter or Waitress, you will play a crucial role in ensuring our customers enjoy memorable dining and beverage experiences whilst watching their favourite sporting events. This role offers the perfect opportunity to develop your hospitality skills in a dynamic and social setting.

Key responsibilities

• Greet guests warmly upon arrival and seat them in accordance with restaurant procedures and current occupancy
• Present menus to guests and provide knowledgeable recommendations on food and beverage offerings
• Take accurate food and drink orders from guests and communicate them clearly to the kitchen and bar teams
• Deliver food and beverages to tables promptly and professionally, ensuring orders are correct and presented to high standards
• Monitor guest satisfaction throughout their dining experience and address any concerns or special requests with courtesy and efficiency
• Maintain exceptional standards of cleanliness and organisation throughout the dining areas
• Process payments and operate the point-of-sale system accurately and securely
• Assist with table clearing and resetting to prepare for subsequent guests
• Collaborate effectively with kitchen staff, bar team members and other waitstaff to ensure smooth service operations
• Adhere to health and safety regulations and food handling procedures at all times
• Support the team during busy periods and special events as required

What we're looking for

• Previous experience working as a waiter or waitress in a hospitality setting, ideally in a restaurant or bar environment
• Excellent communication and interpersonal skills with a genuine passion for delivering outstanding customer service
• Strong ability to work efficiently under pressure whilst maintaining composure during busy service periods
• Attention to detail and accuracy when taking orders and processing payments
• Physical capability to stand for extended periods and carry trays and plates safely
• Flexibility and reliability, with the ability to work full-time hours including evenings, weekends and public holidays as required
• Positive attitude, team spirit and willingness to go the extra mile for guests
• Knowledge of food and beverage offerings is advantageous but training will be provided for the right candidate
• Fluency in English is essential; additional language skills are desirable
• Valid identification and work permits as required by local regulations