CASEWORKER 2 - MH/ID

Pdssoftware; Indonesia; On-site; IDR 373,738,000 - 498,318,000; Full time

Job summary

Centre County Government is seeking a Dispatcher Trainee in Public Safety Telecommunication to handle intake, document client information, and support care plans. The role involves coordinating services, maintaining records, and communicating with clients and external agencies to meet needs.

The position requires a Bachelor's degree in a related field and 1–2 years in social work or case management, with driving privileges and clearances.

Qualifications

• Bachelor's degree in psychology, social work, education, or human service-related field; includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or related social sciences.
• Basic computer training in Microsoft Office (Word or Excel).
• 1-2 years' experience in case management or social work; or one year as Caseworker 1.

Responsibilities

• Conducts intake interviews and documents information for new clients.
• Maintains client files and updates progress on caseloads.
• Assists in developing and administering life management or care plans.
• Schedules programs, treatments, and appointments for clients.

Skills

Intake interviews

Documentation

Client advocacy

Case management

Microsoft Office

Education

Bachelor's degree in psychology, social work, education, or human service-related field

Tools

Word

Excel

Job description

911 DISPATCHER TRAINEE - PUBLIC SAFETY TELECOMMUNICATOR

Shift Available: Full - Time (Non-Exempt)

Office Hours: 8:30 AM to 5 PM Monday through Friday (Actual work hours established by department to include unpaid lunch)

Summary of Job Functions:

• Conducts intake interviews, receives information on new clients referred to agency.
• Documents intakes and creates files on new clients and updates progress of existing clients.
• Develops and assists in administering life management or care plans for caseload.
• Maintains contact with clients as required or more frequently.
• Arranges for necessary programs and treatments for clients, either within the department or through outside agencies; schedules appointments for clients as necessary.
• Enters client data in computer files for maintenance of records.
• Conducts phone contacts with clients, families, physicians, or other in regard to clients’ needs and services.
• Attends staff meetings and reports of clients progress.
• Assists clients with completion of necessary paperwork.
• Interacts with internal staff, outside agencies, and others to service clients’ needs.
• Monitors behavior of clients and assists in therapies as necessary.
• Acts as advocate for clients in school, court, or other needed areas.
• Searches computer database for client information as needed.
• Completes requests and referrals for evaluations and client progress as required.
• Attends meetings and trainings, as necessary.
• Performs other case management and support services as required.

Minimum Training and Experience:

Bachelor's degree in psychology, social work, education, or human service-related field which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences. Basic/introductory computer training in Microsoft Office programs such as Word or Excel. OR any equivalent combination of experience and training required. 1-2 years' experience in field of case management or social work; OR one (1) year of experience as Caseworker 1. Must possess a valid Pennsylvania driver's license and a willingness to travel as needed. Must obtain all required clearances including: Childline, FBI, and State Police.

For more information contact HR at 814-355-6748 or [e-mail]

Centre County Government is an Equal Opportunity Employer