Capability Specialist (Operational Excellence)

PT. Softex Indonesia; Sidoarjo; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT. Softex Indonesia is seeking a Capability Specialist to lead technical capability development within the Supply Chain Academy. The role focuses on core technical training, lean methods, and quality programs to elevate performance across mills.

You will drive governance, facilitate sessions, and ensure the program aligns with business needs. Strong communication, organization, and leadership are essential, with placement in Sidoarjo (East Java).

Qualifications

• Bachelor's degree in Supply Chain, Engineering, Industrial Engineering, or a relevant discipline.
• Minimum of 3 years of experience in process improvement and/or operations management.
• Strong understanding of end-to-end supply chain management, people capability development, Operational Excellence, and/or Reliability concepts and processes.
• Six Sigma Green Belt certification and/or Continuous Improvement or Lean experience is an advantage, with ability to manage projects and translate process changes across organizational levels.
• Excellent communication and facilitation skills in English and Bahasa Indonesia, with the ability to engage effectively in one-on-one and group settings.
• Highly organized, self-driven, and proficient in Microsoft Office, particularly Excel and/or Access, with the ability to work with minimal supervision while demonstrating leadership.
• Willing to be placed in Sidoarjo (East Java).

Responsibilities

• Lead the development and governance of the Supply Chain Academy and capability development.
• Drive Core Technical, Lean and Quality training for associates/apprentice in Mill.
• Facilitate training and capability sessions at Supply Chain/Mill level.
• Support Supply Chain/Mill optimization through strong analysis and lean methodology.
• Align business units for academy development and KPI achievement.
• Update Knowledge Board to visualize training progress on the shop floor.
• Develop periodic reports for academy and capability progress.
• Support iOPEX Cycle start-end processes and SME development.

Skills

Communication

Facilitation

Leadership

Training

Project management

Analytical thinking

English & Bahasa Indonesia fluency

Education

Bachelor's degree in Supply Chain, Engineering, Industrial Engineering

Tools

Microsoft Office

Excel

Access

Job description

PURPOSE OF THE POSITION:

Capability Specialist is to lead the technical capability development and journey within the Supply Chain department. This will be done primarily by leading the Supply Chain Academy to provide technical training (Core technical, Lean and Quality) and assessment programs and resources.

KEY ACCOUNTABILITIES:

Performance Management

• Ensuring that an effective management system applied for academy and capability development.
• Drive Supply Chain Academy for Core Technical, Lean and Quality (Associate/ Apprentice) in Mill
• Responsible for academy governance to ensure the academy output is consistent as targeted.
• Facilitate training and capability building sessions at Supply Chain/ Mill level.
• Supports the Supply Chain/Mill Optimization through strong analysis and lean methodology.
• Alignment of all business units (Mill, Safety, Customer Service & Logistics, Supply Planning) for academy and capability development
• Update Knowledge Board (K-Board) to visualized training progress in shopfloor.
• Develop periodic report for academy and capability progress.
• Support and hands-on iOPEX Cycle start-end process

People Management

• Develop training material and assist with training where required for academy roadmap and capability development.
• Provide standard assessment method for all certification levels.
• Coach and support people in key capability roles across the organization
• Manage training progress and certification data
• Manage Subject Matter Expert (SME) development and accreditation and ensure SME are engaged with the program.
• Drive Employee recognition program (ERP) in Mill

Environmental Health and Safety (EHS)

• Take responsibility for providing and managing work environment safe and without risk to health by ensuring EHS policy, procedure, induction, training and work instruction are followed.

KEY QUALIFICATIONs and EXPERIENCES:

• Bachelor's degree in Supply Chain, Engineering, Industrial Engineering, or a relevant discipline
• Minimum of 3 years of experience in process improvement and/or operations management.
• Strong understanding of end-to-end supply chain management, people capability development, Operational Excellence, and/or Reliability concepts and processes.
• Six Sigma Green Belt certification and/or Continuous Improvement or Lean experience is an advantage, supported by the ability to manage projects and translate process changes across organizational levels and customer groups.
• Excellent communication and facilitation skills in both English and Bahasa Indonesia, with the ability to engage effectively in one-on-one and group settings.
• Highly organized, self-driven, and proficient in Microsoft Office, particularly Excel and/or Access, with the ability to work with minimal supervision while demonstrating leadership, versatility, and integrity.
• Willing to be placed in Sidoarjo (East Java)