Campaign Growth & Retention Analyst

Jakarta; Kota Semarang; On-site; IDR 138,792,505 - 208,188,757; Full time

Job summary

Jakarta is seeking a Community Operations Coordinator to manage digital campaigns and enhance community engagement. Responsibilities include monitoring campaign performance, managing prize distribution, and producing detailed reports for performance analysis. The ideal candidate has at least 1 year of experience in digital campaigns or CRM operations, strong Excel skills, and the ability to adapt to a remote coordination environment. This role offers an opportunity to significantly impact community growth and engagement metrics.

Qualifications

• Minimum 1 year experience in digital campaign, CRM operations, or community operations.
• Experience handling campaign reporting or digital performance monitoring.
• Strong ability in Excel or Google Sheets, detail-oriented, structured.

Responsibilities

• Monitor campaign performance and manage prize distribution.
• Ensure campaign execution quality by reporting results.
• Coordinate with the Community Admin regarding submissions.

Skills

Digital campaign experience

CRM operations

Strong Excel/Google Sheets

Understanding of retention metrics

Detail-oriented

Good coordination skills

Job description

Jakarta is seeking a Community Operations Coordinator to manage digital campaigns and enhance community engagement. Responsibilities include monitoring campaign performance, managing prize distribution, and producing detailed reports for performance analysis. The ideal candidate has at least 1 year of experience in digital campaigns or CRM operations, strong Excel skills, and the ability to adapt to a remote coordination environment. This role offers an opportunity to significantly impact community growth and engagement metrics.