Business Product Manager - Payment Processing, ShopeePay

Monee; Jakarta Pusat; On-site; IDR 380,000,000 - 580,000,000; Full time

Job summary

Join Monee in Jakarta to lead the end-to-end product lifecycle for our Payment Processing products. You will own roadmaps, launch plans, and ongoing improvements while collaborating with business, technical, compliance, risk, and operations teams to deliver compliant, high-impact payment solutions.

The ideal candidate has 3–5 years in product management within payment gateways, strong knowledge of Indonesian rails, and excellent English and Bahasa communication skills.

Qualifications

• Bachelor's degree in IT, Engineering, Business or a related field from a reputable university.

Responsibilities

• Manage the end-to-end product lifecycle of Payment Processing products, from discovery and roadmap prioritization through launch and ongoing improvement.
• Own the payment processing channels, including channel performance, transaction lifecycle and expansion to new rails.
• Analyze the market, competitors, and key product metrics to find growth opportunities, close capability gaps, and shape product direction.
• Define and document business requirements, user stories, and acceptance criteria that translate into measurable improvements.
• Drive cross-functional alignment across business, technical, compliance, risk, and operations teams to agree on requirements and priorities, and to deliver payment solutions that meet business and regulatory needs.
• Maintain existing products and lead live issue escalations, coordinating resolution across relevant teams.

Skills

End-to-end product lifecycle

Cross-functional alignment

Market analysis

Requirement definition

Stakeholder management

Communication

Education

Bachelor's degree in IT/Engineering/Business

Job description

Job Description

• Manage the end-to-end product lifecycle of Payment Processing products, from discovery and roadmap prioritization through launch and ongoing improvement.
• Own the payment processing channels, including channel performance, transaction lifecycle and expansion to new rails.
• Analyze the market, competitors, and key product metrics to find growth opportunities, close capability gaps, and shape product direction.
• Define and document business requirements, user stories, and acceptance criteria that translate into measurable improvements.
• Drive cross-functional alignment across business, technical, compliance, risk, and operations teams to agree on requirements and priorities, and to deliver payment solutions that meet business and regulatory needs.
• Maintain existing products and lead live issue escalations, coordinating resolution across relevant teams.

Requirements

• Bachelor's degree in IT, Engineering, Business or a related field from a reputable university.
• 3-5 years of experience as a Product Manager in payment gateways or payment processing.
• Strong knowledge of Indonesian payment rails, transaction flows, and integrations.
• Proven ability to drive cross-functional alignment and translate business needs into clear product requirements.
• Excellent communication in English and Bahasa.
• Able to keep up with the fast-moving payments and fintech industry.