Business Process Analyst

Perfetti Van Melle; Nanggewer Mekar; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Perfetti Van Melle seeks a Process Excellence Specialist to map and optimize business processes as SAP S/4HANA goes live. You will work across functions to document current workflows and identify improvements.

The ideal candidate has a Bachelor’s in Industrial Engineering and 3–4 years in business analysis, with strong analytical skills and experience in SOP development and stakeholder management.

Qualifications

• Bachelor's degree in Industrial Engineering or related discipline.
• 3–4 years in Business Process, Process Improvement, or related roles.
• Experience in business process mapping, workflow development, and SOP documentation.
• Strong analytical and problem-solving skills with end-to-end process understanding.

Responsibilities

• Map business processes post SAP S/4HANA implementation.
• Align workflows with SAP-enabled processes and remove gaps.
• Develop and standardize SOPs based on approved workflows.
• Coordinate with process owners and SAP teams for validation.
• Support communication and rollout of new workflows across functions.

Skills

Analytical thinking

Problem solving

Stakeholder management

Communication skills

Process mapping

Workflow development

SOP documentation

Education

Bachelor's degree in Industrial Engineering

Tools

SAP S/4HANA

Job description

Date: Aug 19, 2026

Location: Kab. Bogor, ID, 16912

WHAT YOU WILL DO

• 1. Business Process Mapping

  Understand and map business processes following the implementation of SAP S/4HANA.

  Identify changes to existing processes, workflows, roles, and responsibilities resulting from the new system.

  Work closely with process owners and key stakeholders to understand actual business practices and process requirements.

• 2. Workflow Alignment and Simplification

  Align business workflows with the new SAP S/4HANA-enabled processes.

  Translate complex business processes into clear, simple, and practical workflows that can be easily understood and executed by stakeholders.

  Identify unnecessary steps, unclear responsibilities, process gaps, or duplicated activities and propose appropriate improvements.

• 3. SOP Development and Standardization

  Develop, review, and standardize SOPs based on approved business processes and workflows.

  Ensure SOPs clearly define key process steps, responsibilities, required actions, approvals, and relevant system activities.

  Develop SOPs that are practical, user-friendly, and easy to execute in day-to-day operations.

• 4. Stakeholder Coordination and Validation

  Work closely with process owners, key users, SAP teams, and relevant stakeholders to validate business processes, workflows, and SOPs.

  Facilitate discussions and collect feedback to ensure that process documentation reflects actual business requirements.

  Coordinate the review and approval of new or revised SOPs with relevant stakeholders.

• 5. Process Implementation and Review

  Support the communication and implementation of new workflows and SOPs across relevant functions.

  Gather feedback from users following implementation and identify areas requiring clarification or improvement.

  Regularly review and update process documentation and SOPs to ensure they remain relevant, practical, and aligned with business and system requirements.

OUR PERFECT CANDIDATE

• Holds a Bachelor's degree in Industrial Engineering or a related discipline.
• Has 3-4 years of experience in Business Process, Process Improvement, Business Analysis, or related roles.
• Has experience in business process mapping, workflow development, and SOP documentation.
• Demonstrates strong analytical and problem-solving skills with the ability to understand end-to-end business processes.
• Able to translate complex processes into simple, clear, and practical workflows and SOPs.
• Has good stakeholder management and communication skills.
• Familiarity with SAP S/4HANA or other ERP systems will be an advantage.
• Is detail-oriented, structured, and able to work effectively across different business functions.