Business Development Manager (East Java)

Ninja Xpress; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 360,000,000 - 480,000,000; Full time

Job summary

Ninja Van is a tech-enabled logistics company seeking a results-driven sales professional in Surabaya to help grow our Indonesia-based business. The role focuses on building shipper networks, expanding 4PL/3PL partnerships, and driving revenue through LTL and road logistics solutions.

To succeed, you should have 3–5 years in sales, strong communication and negotiation skills, and familiarity with Salesforce and BI tools.

Qualifications

• 3–5 years of experience in sales within logistics.
• Proven background with 4PL & 3PL logistics companies.
• Experience in LTL and road logistics sales with customer networks.
• Bachelor’s degree in any major.
• Strong communication and interpersonal skills for internal/external stakeholders.
• Knowledge of ecommerce/international logistics is advantageous.
• Self-motivated, goal-oriented, and able to source new business.
• Excellent negotiation and presentation abilities, verbal & written.
• Proactive, resourceful, able to work independently or in groups.
• Strong networking and relationship-building and goal-driven in fast-paced env.
• CRM (Salesforce) knowledge and BI systems familiarity.
• Good analytical capability for market mapping.

Responsibilities

• Responsible for achievement on sales target.
• Fulfill activities assigned to the individual salesperson.
• Responsible for shipper acquisition and shipper growth.
• Responsible for shipper retention.

Skills

Sales experience

4PL & 3PL logistics

LTL & road logistics sales

Communication skills

Relationship building

Prospecting & sourcing

Negotiation skills

Self-motivated

Independent / team worker

CRM familiarity (Salesforce)

Market mapping & analytics

Ecommerce/logistics knowledge

Education

Bachelor's degree

Tools

Salesforce

BI tools

Job description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry

Requirements

• 3-5 years of experience as a sales
• Proven background in working with 4PL & 3PL logistics companies
• Experienced in LTL, Road Logistics Sales with Customer Networks
• Minimum Bachelor’s degree of all major
• Strong communication and interpersonal skills to build relationships with internal and external stakeholders
• Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
• A self-motivated, result-oriented individual, passionate about sourcing new business
• Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
• Proactive, resourceful with the ability to work well independently or in groups
• Strong networker & relationship builder and highly goal-driven and work well in fast-paced environment
• Strong competency in Customer Orientation, Planning & Organizing, Decision Making, and Influencing
• Hands- on knowledge of Customer Relationship Mgmt. (Salesforce) & Business Intelligence systems
• Good analytical capability for market mapping

Key Result Areas

• Revenue / volume Achievement
• Weekly activities and pipeline
• Sales Force Completion
• Retention Rate

Major Activities

• Responsible for achievement on sales target
• Responsible on fulfilling activities assigned to the individual sales person
• Responsible for shipper acquisition and shipper growth
• Responsible for shipper retention

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.