Business Analyst: Process Improvement & Solution Delivery

PT Cemerlang Tunggal Intikarsa (CTI Group Jakarta)

Jakarta Selatan

On-site

IDR 240,000,000 - 480,000,000

Full time

5 days ago

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Job summary

PT Cemerlang Tunggal Intikarsa (CTI Group Jakarta) is seeking a skilled Business Analyst to translate strategic objectives into actionable requirements and designs. You will work with stakeholders, developers, QA, and project managers across the solution delivery lifecycle.

You will document business processes, support SIT/UAT, and help ensure measurable value through continuous improvement. Ideal candidates have hands-on requirement gathering, UML, BPMN, and experience in Agile or SDLC

Qualifications

Bachelor’s degree in IT, Information Systems, Computer Science, Software Engineering, or related field.
3+ years of experience in Business Analysis, System Analysis, IT Solution Analysis, Product Management, or related roles.
Hands-on experience in business requirement gathering, analysis, validation, and documentation, including BPMN / process flows, UML, user stories, acceptance criteria, and functional specifications.
Experience translating business requirements into solution designs and collaborating with Developers, QA, Solution Architects, and Project Managers for implementation.
Experience supporting SIT / UAT, Go Live, and post-implementation activities within Agile/Scrum or SDLC based projects.
Experience with SQL / database concepts and API/system integration (REST, JSON, SOAP) is preferred.
Experience using Figma, Balsamiq, Visio, or Drawio for wireframing or process visualization is a plus.

Responsibilities

Analyze business objectives and operational challenges to identify requirements, gaps, and opportunities for improvement.
Facilitate requirement workshops with business stakeholders and translate business needs into functional requirements, user stories, and acceptance criteria.
Map current and future-state business processes and develop solution/functional specifications as a basis for implementation.
Collaborate with Solution Architects, Technical Solution Analysts, Developers, QA, and Project Managers throughout the solution delivery lifecycle.
Support SIT/UAT, Go-Live, and post-implementation stabilization, including issue clarification and requirement validation.
Evaluate delivered solutions against business objectives and identify opportunities for continuous improvement and measurable business value.