Branch Growth & Experience Leader

Ruangguru for Business; Kota Semarang; On-site; IDR 167,400,000 - 256,680,000; Full time

Job summary

Ruangguru for Business in Semarang is seeking a Branch Manager to direct all sales and marketing initiatives in the branch, assess local market conditions, and identify current and prospective sales opportunities.

You will oversee facilities and operations, coordinate branch staff, ensure customer experience end-to-end, collaborate with Product for app-related matters, and direct the academic process through scheduling and pedagogy.

Qualifications

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA).

Responsibilities

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Skills

Leadership

Sales & Marketing

Business Operations

Communication Skills

People Management

Education

Bachelor's Degree

Job description

Ruangguru for Business in Semarang is seeking a Branch Manager to direct all sales and marketing initiatives in the branch, assess local market conditions, and identify current and prospective sales opportunities.

You will oversee facilities and operations, coordinate branch staff, ensure customer experience end-to-end, collaborate with Product for app-related matters, and direct the academic process through scheduling and pedagogy.