Branch Growth & Operations Lead

Ruangguru for Business; Jembrana; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Ruangguru for Business in Bali is seeking a Branch Manager to direct all sales and marketing initiatives in the branch and assess local market conditions. You will identify opportunities, monitor pricing, and collaborate with the Sales Team to drive growth.

You will oversee facilities, operations, and the end-to-end customer journey, coordinate branch staff, and work with Product on application-related matters while guiding the academic process in branch.

Qualifications

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have knowledge or experience in K-12 Education (SD, SMP, SMA).

Responsibilities

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Skills

Leadership experience

Sales & Marketing

People management

Communication skills

Education

Bachelor’s Degree

Job description

Ruangguru for Business in Bali is seeking a Branch Manager to direct all sales and marketing initiatives in the branch and assess local market conditions. You will identify opportunities, monitor pricing, and collaborate with the Sales Team to drive growth.

You will oversee facilities, operations, and the end-to-end customer journey, coordinate branch staff, and work with Product on application-related matters while guiding the academic process in branch.