Branch Customer Care Specialist - Service & Sop Champion

Rentokil Initial; Jawa Barat; Hybrid; IDR 44,640,000 - 78,120,000; Full time

Job summary

WhatJobs Direct in Bekasi, West Java, is seeking a friendly Customer Care Associate for a hybrid role that combines remote work with time in the Bekasi office. You will be the first point of contact for customers, addressing inquiries, providing solutions, and ensuring a positive brand experience.

The ideal candidate communicates clearly, builds rapport quickly, and enjoys resolving problems to help customers feel valued.

Skills

Customer service

Communication

Job description

Customer Care Associate - WhatJobs Direct (Bekasi)

About the Role Our client, WhatJobs Direct, is looking for a friendly and efficient Customer Care Associate to join their team in **Bekasi, West Java**. This hybrid role offers the flexibility to work both remotely and from our **Bekasi** office. You will be the primary point of contact for customers seeking assistance, providing solutions and ensuring a positive interaction with our brand. This is a fantastic opportunity for someone who excels at building rapport and resolving inquiries effectively. We aim to provide exceptional customer experiences, and your role will be central to achieving this goal. Join a team that values collaboration and customer satisfaction in the dynamic **West Java** region.

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