Bar Waitress & Guest-Experience Specialist

Royalindo Investa Wijaya; Jakarta Selatan; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

Royalindo Investa Wijaya is seeking a Bar Waitress/Waiter to deliver friendly and professional service in Jakarta Selatan. The role requires greeting guests, presenting menus, and offering beverage recommendations to enhance the dining experience.

We value strong customer service, a neat appearance, and teamwork. Entering this role offers opportunities to learn about food and beverage operations and develop English communication skills.

Qualifications

• Minimum SMA/SMK graduate.
• At least 1 year of experience as Bar Waiter/Waitress or similar in cafe, restaurant, hotel, or bar.
• Strong customer service and communication skills.
• Friendly, well-groomed, and professional appearance.
• Positive attitude, team player, and willing to learn.
• Basic English communication skills are an advantage.

Responsibilities

• Welcome and assist guests in a friendly and professional manner.
• Present menus, explain beverage and menu items, and make recommendations.
• Ensure guests receive attentive and efficient service throughout their dining experience.
• Maintain cleanliness and proper arrangement of the bar and surrounding service areas.
• Monitor guest needs and respond to requests professionally.
• Process bills and payments accurately.

Skills

Customer service

Communication skills

F&B knowledge

Education

Senior High School (SMA/SMK) or equivalent

Job description

Royalindo Investa Wijaya is seeking a Bar Waitress/Waiter to deliver friendly and professional service in Jakarta Selatan. The role requires greeting guests, presenting menus, and offering beverage recommendations to enhance the dining experience.

We value strong customer service, a neat appearance, and teamwork. Entering this role offers opportunities to learn about food and beverage operations and develop English communication skills.