Banquet & Kitchen Steward Supervisor

Permata Bank; Tangerang; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Four Points by Sheraton Bekasi seeks a Complex Steward Supervisor to lead stewards, ensure efficient cleanup, and maintain hygiene standards. You will manage banquets, assist cooks, and monitor water temperatures and chemical levels while documenting procedures.

Responsibilities include coaching staff, scheduling, safety compliance, asset protection, and guest service in a fast-paced hotel environment. Join a dedicated team focused on quality and hospitality excellence.

Qualifications

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.
• License or Certification: None.

Responsibilities

• Direct and assist Stewards to improve cleanup efficiency.
• Ensure water temperature and chemical levels are appropriate and documented.
• Assist with Banquet plate-ups and support banquet and buffet operations.
• Operate and maintain cleaning equipment and tools.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow safety and security policies; report accidents or unsafe conditions.
• Ensure uniform and personal appearance is clean and professional.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Address guests' service needs.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Move, lift, carry, push, pull objects ≤50 pounds as needed.
• Stand or walk for extended periods.

Skills

Supervisory experience

Team leadership

Hospitality service

Education

High school diploma or G.E.D. equivalent

Job description

Four Points by Sheraton Bekasi seeks a Complex Steward Supervisor to lead stewards, ensure efficient cleanup, and maintain hygiene standards. You will manage banquets, assist cooks, and monitor water temperatures and chemical levels while documenting procedures.

Responsibilities include coaching staff, scheduling, safety compliance, asset protection, and guest service in a fast-paced hotel environment. Join a dedicated team focused on quality and hospitality excellence.