Asst. Food & Beverage Manager

Pengiklan Anonim; Sleman; On-site; IDR 216,000,000 - 360,000,000; Full time

Job summary

Pengiklan Anonim is seeking a dedicated and experienced Asst. Food & Beverage Manager to oversee daily restaurant and bar operations in a 4-star hotel environment. You will lead the team to deliver exceptional service, maintain high standards, and drive profitability.

The role requires 2–3 years in a similar hotel setting, strong English skills, and proven leadership. You will manage schedules, ensure quality, and collaborate with other departments to ensure a seamless guest experience.

Qualifications

• Minimum 2-3 years in the same role within a hotel or similar establishment.
• Experience in a 4-star hotel or equivalent.
• Strong English communication skills (spoken and written).
• Proven leadership and staff development capability.
• Familiarity with hotel operations, SOPs, and service standards.

Responsibilities

• Supervise and coordinate daily Food & Beverage operations to ensure smooth service flow.
• Prepare staff schedules, manage attendance, and ensure adequate staffing levels at all times.
• Train, mentor, and evaluate team members to maintain high performance and service standards.
• Monitor guest satisfaction, handle inquiries and complaints professionally, and implement service recovery when needed.
• Ensure consistency in food and beverage quality, presentation, and service delivery in line with hotel standards.
• Maintain cleanliness, hygiene, and sanitation standards in compliance with health regulations.
• Oversee inventory control, stock levels, and procurement of supplies to avoid shortages or wastage.
• Ensure accurate billing procedures, cash handling, and daily financial reporting.
• Enforce company policies, SOPs, and safety regulations across all F&B outlets.
• Support the implementation of strategies to improve revenue, cost control, and overall profitability.
• Assist in menu planning, promotions, and upselling initiatives.
• Communicate effectively with team members, kitchen staff, and management regarding daily operations and updates.
• Conduct regular briefings and provide constructive feedback to the team.
• Collaborate with other departments to ensure seamless guest experience.

Skills

English proficiency

Leadership

Customer service

Communication

Attention to detail

Adaptability

Team supervision

Tools

VHP System

Job description

We are seeking a dedicated and experienced Asst. Food & Beverage Manager to oversee the daily operations of our restaurant and bar within a 4-star hotel environment. The ideal candidate will ensure exceptional service standards, operational efficiency, and guest satisfaction while leading and motivating the team.

Key Responsibilities

Supervise and coordinate daily Food & Beverage operations to ensure smooth service flow

Prepare staff schedules, manage attendance, and ensure adequate staffing levels at all times

Train, mentor, and evaluate team members to maintain high performance and service standards

Monitor guest satisfaction, handle inquiries and complaints professionally, and implement service recovery when needed

Ensure consistency in food and beverage quality, presentation, and service delivery in line with hotel standards

Maintain cleanliness, hygiene, and sanitation standards in compliance with health regulations

Oversee inventory control, stock levels, and procurement of supplies to avoid shortages or wastage

Ensure accurate billing procedures, cash handling, and daily financial reporting

Enforce company policies, SOPs, and safety regulations across all F&B outlets

Support the implementation of strategies to improve revenue, cost control, and overall profitability

Assist in menu planning, promotions, and upselling initiatives

Communicate effectively with team members, kitchen staff, and management regarding daily operations and updates

Conduct regular briefings and provide constructive feedback to the team

Collaborate with other departments to ensure seamless guest experience

Requirements

Minimum 2-3 years of experience in the same position within a 4-star hotel or similar establishment

Strong command of English (both spoken and written)

Proven leadership skills with a strong focus on customer service excellence

Familiar with hotel operational systems, especially VHP System is an advantage

Professional and presentable appearance

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Detail-oriented with strong organizational skills

Able to work effectively in a fast-paced and dynamic environment

Willing to work on a shift basis, including weekends and public holidays

Placement: Yogyakarta

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