Associate IT Project Manager (FINNS Bali)

Finns Bali; Provinsi Bali; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Finns Bali seeks an experienced IT Project Manager to lead projects from requirement gathering to post-go-live support. You will coordinate with Front Office, Service, Bar, Kitchen, Finance and Marketing teams to ensure business needs align with technical delivery.

The role requires driving UAT, training, and change readiness in both Bahasa Indonesia and English, with accountability for milestones, budgets, and risk management.

Responsibilities

• Manage assigned IT projects end-to-end, from requirement gathering and planning through delivery, testing, go-live, post-go-live support and handover to IT Operations.
• Develop and maintain project plans, including milestones, dependencies, risks, issues and budgets; proactively identify and elevate variances or potential delays.
• Manage external vendors against agreed deliverables, timelines and service levels, verify deliverables against requirements, and actively follow up on any slippage.
• Work closely with operational teams across Front Office, Service, Bar, Kitchen, Finance and Marketing to gather requirements and translate between business and technical needs.
• Plan and execute user acceptance testing (UAT) using real operational scenarios, ensuring solutions meet business requirements before go-live.
• Coordinate user training and change readiness in Bahasa Indonesia and English, including SOPs, user guides and floor-level reference materials.
• Communicate project status, risks, decisions and actions clearly to senior stakeholders, maintaining accurate project documentation, meeting minutes and decision logs with clear owners and deadlines.
• Lead post-go-live support and formal handover to IT Operations, ensuring outstanding issues, documentation and responsibilities are properly closed and transferred.

Job description

• Manage assigned IT projects end-to-end, from requirement gathering and planning through delivery, testing, go-live, post-go-live support and handover to IT Operations.
• Develop and maintain project plans, including milestones, dependencies, risks, issues and budgets; proactively identify and elevate variances or potential delays.
• Manage external vendors against agreed deliverables, timelines and service levels, verify deliverables against requirements, and actively follow up on any slippage.
• Work closely with operational teams across Front Office, Service, Bar, Kitchen, Finance and Marketing to gather requirements and translate between business and technical needs.
• Plan and execute user acceptance testing (UAT) using real operational scenarios, ensuring solutions meet business requirements before go-live.
• Coordinate user training and change readiness in Bahasa Indonesia and English, including SOPs, user guides and floor-level reference materials.
• Communicate project status, risks, decisions and actions clearly to senior stakeholders, maintaining accurate project documentation, meeting minutes and decision logs with clear owners and deadlines.
• Lead post-go-live support and formal handover to IT Operations, ensuring outstanding issues, documentation and responsibilities are properly closed and transferred.