Associate IT Project Manager (FINNS Bali)

Finnsbali; Tibubeneng; On-site; IDR 240,000,000 - 420,000,000; Full time

Benefits offered by this job

An opportunity to work in a world‑ren­

Growing your skills and the possiblity

Job summary

FINNS Bali is seeking a hands-on Project Manager to deliver technology projects that improve how our organisation and operations run, from the systems our teams use during service to the digital touchpoints our guests experience.

You’ll own your projects end to end, manage the vendors behind them, and work with teams across the business to ensure what we build meets actual needs. Location: Bali, Indonesia.

Qualifications

• 2–3 years in technology or systems implementation, with end-to-end project delivery and at least one external-vendor project.
• Solid IT project management knowledge: lifecycle, scope/change control, risk & issue management, estimation and scheduling.
• Familiarity with Agile, Scrum, Waterfall or similar; CAPM certification preferred.
• Fluent in Bahasa Indonesia and professional English (written and spoken).
• Understanding of Business Process Management & Mapping; ability to assess workflows and bottlenecks.
• Hospitality or F&B experience is a plus.
• Adaptable and proactive; willing to take on new responsibilities and seek guidance when needed.

Responsibilities

• Manage assigned IT projects end-to-end from requirements through go-live and handover to IT Operations.
• Develop and maintain project plans with milestones, dependencies, risks, issues and budgets; flag variances early.
• Manage external vendors against deliverables, timelines and SLAs; verify deliverables against requirements.
• Collaborate with Front Office, Service, Bar, Kitchen, Finance and Marketing to translate business needs into tech requirements.
• Plan and execute UAT using real operational scenarios to ensure business fit before go-live.
• Coordinate user training and change readiness in Bahasa Indonesia and English, including SOPs and guides.
• Communicate status, risks, decisions and actions to senior stakeholders; maintain logs with owners and deadlines.
• Lead post-go-live support and formal handover to IT Operations.

Skills

Project management

Vendor management

Stakeholder communication

Agile/Scrum/Waterfall

Bahasa Indonesia (Fluent)

English (Professional)

BPM & Mapping

Adaptability

Education

CAPM certification

Job description

FINNS Bali is looking for a hands‑on Project Manager to deliver technology projects that create measurable improvements in how our organisation and operations run, from the systems our teams use during service to the digital touchpoints our guests experience.

You’ll own your projects end to end, manage the vendors behind them, and work with teams across the business to make sure what we build is what was actually needed.

Location: Bali, Indonesia

Summary

• Manage assigned IT projects end-to-end, from requirement gathering and planning through delivery, testing, go-live, post-go-live support and handover to IT Operations.
• Develop and maintain project plans, including milestones, dependencies, risks, issues and budgets; proactively identify and escalatae variances or potential delays.
• Manage external vendors against agreed deliverables, timelines and service levels, verify deliverables against requirements, and actively follow up on any slippage.
• Work closely with operational teams across Front Office, Service, Bar, Kitchen, Finance and Marketing to gather requirements and translate between business and technical needs.
• Plan and execute user acceptance testing (UAT) using real operational scenarios, ensuring solutions meet business requirements before go-live.
• Coordinate user training and change readiness in Bahasa Indonesia and English, including SOPs, user guides and floor-level reference materials.
• Communicate project status, risks, decisions and actions clearly to senior stakeholders, maintaining accurate project documentation, meeting minutes and decision logs with clear owners and deadlines.
• Lead post-go-live support and formal handover to IT Operations, ensuring outstanding issues, documentation and responsibilities are properly closed and transferred.

• 2 to 3 years in technology or systems implementation, in any capacity, including at least 2 projects seen through end to end and one of them at least involving an external vendor.
• Solid knowledge of IT project management - including lifecycle, scope/change control, risk & issue management, estimation and scheduling.
• Knowledge in project management practices and standard(Agile, Scrum, Waterfall or similar) - through work, coursework, or certification like CAPM.
• Fluent in Bahasa Indonesia and professional English, both written and spoken.
• Able to discuss technical concepts, including APIs, architecture, logic and data flow between systems.Coding is not required.
• Understanding of Business Process Management & Mapping, with the ability to assess workflows, identify bottlenecks and process issues.
• Hospitality or F&B industry experience (preferable).
• Adaptable and willing to learn, comfortable taking on responsibilities beyond current experience, and proactively seeking guidance when needed.

Perks and benefits:

• An opportunity to work in a world-renowned beach club
• Growing your skills and the possibility of growing within the company
• Fast growing company
• Competitive salary package
• FINNS Bali Membership
• BPJS and insurance Mandiri healthcare