Associate IT Project Manager

Finns Beach Club; Provinsi Bali; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Finns Beach Club Bali seeks a hands-on Project Manager to deliver technology initiatives that improve how the organization operates and enhances guest digital touchpoints. You will own projects end-to-end, manage vendors, and collaborate with teams across the business to ensure solutions meet real needs.

The role requires coordinating across Front Office, Service, Bar, Kitchen, Finance and Marketing, and planning testing and training in Indonesian and English.

Qualifications

• 2–3 years in technology or systems implementation, incl. 2 end-to-end projects and one with external vendor
• Solid knowledge of IT project management lifecycle, scope/change control, risk & issue management, estimation and scheduling
• Familiar with Agile/Scrum/Waterfall or similar; CAPM certification
• Fluent in Bahasa Indonesia and professional English, both written and spoken
• Able to discuss APIs, architecture, data flow between systems; coding not required
• Understanding of BPM & Mapping and ability to assess workflows and bottlenecks
• Hospitality or F&B industry experience preferred
• Adaptable and proactive with willingness to take on new responsibilities

Responsibilities

• Manage assigned IT projects end-to-end from requirements through go-live and handover
• Develop and maintain project plans with milestones, dependencies, risks and budgets
• Manage external vendors against deliverables, timelines and SLAs
• Collaborate with Front Office, Service, Bar, Kitchen, Finance and Marketing to translate business needs into technical requirements
• Plan and execute User Acceptance Testing with real operational scenarios
• Coordinate user training and change readiness in Bahasa Indonesia and English
• Communicate project status, risks, decisions and actions to senior stakeholders with clear ownership
• Lead post-go-live support and handover to IT Operations

Skills

Project management

Vendor management

Stakeholder communication

Agile/Scrum

English proficiency

Education

CAPM certification

Tools

CAPM

Job description

FINNS Bali is looking for a hands-on Project Manager to deliver technology projects that create measurable improvements in how our organisation and operations run, from the systems our teams use during service to the digital touchpoints our guests experience.

You’ll own your projects end to end, manage the vendors behind them, and work with teams across the business to make sure what we build is what was actually needed.

Summary

FINNS World's Best Beach Club is not just a beach club; it’s a destination where dreams come alive! We pride ourselves on creating exhilarating entertainment, vibrant energy, and unforgettable F&B experiences. Nestled along the breathtaking Bali coastline, we provide a one-of-a-kind party atmosphere that leaves our guests craving for more.

Responsibilities

Manage assigned IT projects end-to-end, from requirement gathering and planning through delivery, testing, go-live, post-go-live support and handover to IT Operations.

Develop and maintain project plans, including milestones, dependencies, risks, issues and budgets; proactively identify and elevate variances or potential delays.

Manage external vendors against agreed deliverables, timelines and service levels, verify deliverables against requirements, and actively follow up on any slippage.

Work closely with operational teams across Front Office, Service, Bar, Kitchen, Finance and Marketing to gather requirements and translate between business and technical needs.

Plan and execute user acceptance testing (UAT) using real operational scenarios, ensuring solutions meet business requirements before go-live.

Coordinate user training and change readiness in Bahasa Indonesia and English, including SOPs, user guides and floor-level reference materials.

Communicate project status, risks, decisions and actions clearly to senior stakeholders, maintaining accurate project documentation, meeting minutes and decision logs with clear owners and deadlines.

Lead post-go-live support and formal handover to IT Operations, ensuring outstanding issues, documentation and responsibilities are properly closed and transferred.

Qualifications

2 to 3 years in technology or systems implementation, in any capacity, including at least 2 projects seen through end to end and one of them at least involving an external vendor.

Solid knowledge of IT project management - including lifecycle, scope/change control, risk & issue management, estimation and scheduling.

Knowledge in project management practices and standard(Agile, Scrum, Waterfall or similar) - through work, coursework, or certification like CAPM.

Fluent in Bahasa Indonesia and professional English, both written and spoken.

Able to discuss technical concepts, including APIs, architecture, logic and data flow between systems.Coding is not required.

Understanding of Business Process Management & Mapping, with the ability to assess workflows, identify bottlenecks and process issues.

Hospitality or F&B industry experience (preferable).

Adaptable and willing to learn, comfortable taking on responsibilities beyond current experience, and proactively seeking guidance when needed.

First business in Bali was a travel company, Bali Res Centre but soon followed the vision for Semara Resort & Spa, in Seminyak. The Semara team project managed the design, construction and interiors of the boutique resort which included Cubby House Kids Club, Semara Spa, and The Deck Sports Bar. Semara Collection owned and managed this highly successful business until February 2015 when sold to a Singapore based company.

In 2011 Semara Collection added Semara Luxury Villa Resort and Finns Beach Club to the portfolio. This properties construction was not yet complete after 5 years. The Semara team completed the build and opened the resort and beach club by September 2011 (9 months).

This property currently remains under Semara management and is now recognized internationally as one of Bali’s best luxury villa properties, wedding venues and beach clubs.

The rapid growth has not slowed with the addition of Canggu Club in June 2013. Previously a member’s only club the leisure and entertainment venue now is open to the public.

Semara also owns and manages Semara Beach House, one of Bali’s original villa located absolute beachfront on Pantai Berawa, Canggu. It is at this same location that a new beach club is under name FINNS BEACH CLUB starting open on June 2016,

On 1st June 2017 CANGGU CLUB re branding to become FINNS RECREATION CLUB.

First business in Bali was a travel company, Bali Res Centre but soon followed the vision for Semara Resort & Spa, in Seminyak. The Semara team project managed the design, construction and interiors of the boutique resort which included Cubby House Kids Club, Semara Spa, and The Deck Sports Bar. Semara Collection owned and managed this highly successful business until February 2015 when sold to a Singapore based company.

In 2011 Semara Collection added Semara Luxury Villa Resort and Finns Beach Club to the portfolio. This properties construction was not yet complete after 5 years. The Semara team completed the build and opened the resort and beach club by September 2011 (9 months).

This property currently remains under Semara management and is now recognized internationally as one of Bali’s best luxury villa properties, wedding venues and beach clubs.

The rapid growth has not slowed with the addition of Canggu Club in June 2013. Previously a member’s only club the leisure and entertainment venue now is open to the public.

Semara also owns and manages Semara Beach House, one of Bali’s original villa located absolute beachfront on Pantai Berawa, Canggu. It is at this same location that a new beach club is under name FINNS BEACH CLUB starting open on June 2016,

On 1st June 2017 CANGGU CLUB re branding to become FINNS RECREATION CLUB.