Associate Credit/Collections

Iron Mountain; Bekasi; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for continuous learning

Job summary

Iron Mountain in Indonesia is seeking a proactive Credit and Collection Specialist to manage the accounts receivable lifecycle for our Indonesia business, ensuring timely revenue recovery and healthy cash flow. You will collaborate with Sales, Operations and Customer Service to resolve billing disputes, monitor aging, and deliver AR reporting.

Bahasa Indonesia proficiency and strong English communication are essential.

Qualifications

• 1+ years experience in Credit Control, Accounts Receivable, or a related Finance role with Indonesian market experience.
• Strong knowledge of credit control processes, aging analysis, and reconciliation.
• Proficiency in Microsoft Excel and ERP systems (Oracle, SAP).
• Negotiation and dispute resolution skills; able to handle overdue debts.
• Bahasa Indonesia proficiency (written and verbal) essential, with strong English communication.
• Bachelor’s Degree in Accounting, Finance, or a related field.

Responsibilities

• Manage end-to-end credit control activities including receivable aging, statements, reminders, and payments.
• Collaborate with Sales, Operations, and Customer Service to investigate and resolve billing disputes.
• Assist in AR aging reporting, account reconciliations, and other finance duties for accurate reporting.

Skills

Credit control

AR processes

Excel proficiency

Negotiation

Bahasa Indonesia

English communication

Education

Bachelor’s degree in Accounting or Finance

Tools

Oracle

SAP

Excel

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Iron Mountain is seeking a proactive and results-driven Credit and Collection Specialist to join our Finance team. In this role, you will be responsible for managing the accounts receivable lifecycle for our Indonesia business, ensuring timely revenue recovery and maintaining healthy cash flow. You will act as a guardian of the company’s financial health by minimizing bad debt exposure, resolving complex billing disputes, and maintaining strong relationships with customers and internal stakeholders.

What You’ll Do

In this role, you will:

• Manage Collections and Cash Application: Perform end-to-end credit control activities including monitoring receivable aging, issuing statements of accounts and reminder letters, and contacting customers for payment commitments. You will strictly manage debts over 90 days past due and handle cash receipts and AR settlement.

• Collaborate for Dispute Resolution: Liaise effectively with different internal parties (Sales, Operations, Customer Service) to investigate and resolve billing disputes or outstanding accounts that are hindering payment.

• Drive Reporting and Reconciliation: Assist in the preparation and deep analysis of the AR Aging Report, perform regular account reconciliations, and execute any other financial duties assigned by management to ensure accurate financial reporting.

What You’ll Bring

The ideal candidate will have:

• 1+years of experience in Credit Control, Accounts Receivable, or a related Finance role, with specific experience supporting the Indonesian market.

• Strong knowledge of credit control processes, aging analysis, and reconciliation. Proficiency in Microsoft Excel and experience with ERP systems (e.g., Oracle, SAP) is highly preferred.

• Proven ability in negotiation and dispute resolution, with the confidence to handle difficult conversations regarding overdue debts.

• Language Skills: Bahasa Indonesia proficiency (Written and Verbal) is essential to support the market effectively, alongside strong English communication skills.

• Bachelor’s Degree in Accounting, Finance, or a related field.

What We Offer

• Competitive compensation and benefits aligned with the experience.

• Opportunities for continuous learning and professional growth within a global organization.

Category: Finance