Assistant Security Manager: Lead Risk & Safety

Aloft Hotels; Kuta; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Aloft Hotels in Seminyak Bali is seeking a Management level Loss Prevention & Security leader to oversee daily security operations, ensure guest and staff safety, and protect hotel assets. You will support risk assessments, incident investigations, and compliance with regulations while guiding a team and maintaining operational budgets.

The role emphasizes training, emergency procedures, and customer service excellence in a hospitality setting at a premium property in Bali.

Qualifications

• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
• Bachelor’s degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

Responsibilities

• Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
• Complies with applicable federal, state and local law and safety regulations.
• Maintains logs, certifications and documents required by law and Standard Operating Procedures.
• Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents.
• Follows proper key control guidelines in loss prevention and in the property.
• Assists with promotion and implementation of accident and fire prevention procedures.
• Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
• Promotes action plans to monitor and control risk.
• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial and follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
• Assists with first aid program for guests and employees.
• Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
• Works closely with Meeting Planners to facilitate a successful and safe experience for guests.

Skills

Hazard assessment

Incident investigations

Emergency procedures

Key control

Staff training

Property protection

Education

High school diploma or GED

Bachelor’s degree in Criminal Justice

Tools

OSHA compliance

Incident reporting

Log maintenance

Job description

Aloft Hotels in Seminyak Bali is seeking a Management level Loss Prevention & Security leader to oversee daily security operations, ensure guest and staff safety, and protect hotel assets. You will support risk assessments, incident investigations, and compliance with regulations while guiding a team and maintaining operational budgets.

The role emphasizes training, emergency procedures, and customer service excellence in a hospitality setting at a premium property in Bali.