Security Operations Manager - Hospitality & Safety

Alila Hotels; Provinsi Bali; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Alila Seminyak is seeking a Security Manager to oversee all safety and security operations for guests, team members, and hotel property. The candidate will lead a security team, implement procedures, and coordinate with authorities to ensure a safe environment.

Ideal candidates have at least 5 years of security management experience in hospitality, strong leadership, and excellent communication skills, with English fluency and Indonesian work eligibility.

Qualifications

• Minimum of 5 years of experience in security management, preferably in the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of security protocols and emergency response procedures.
• Ability to remain calm and effective in high-pressure situations.
• Fluency in English; additional languages are a plus.
• Due to work permit restrictions, position only for Indonesian only

Responsibilities

• Oversee daily security operations and ensure the implementation of security policies and procedures.
• Develop and maintain security systems, including surveillance cameras, access control, and emergency response plans.
• Conduct regular security inspections and risk assessments to identify and mitigate potential threats.
• Recruit, train, and supervise the security team, ensuring they are equipped with the necessary skills and knowledge.
• Schedule and manage security personnel to ensure adequate coverage at all times.
• Conduct regular training sessions on emergency procedures, first aid, and other relevant security topics for all team members.
• Lead the response to security incidents, including medical emergencies, fire alarms, and other crisis situations.
• Coordinate with local law enforcement and emergency services as needed.
• Conduct thorough investigations and report findings to the General Manager and relevant authorities.
• Ensure the safety and security of guests and staff by maintaining a visible security presence throughout the hotel.
• Address guest concerns related to security and provide assistance as needed.
• Implement and enforce hotel policies related to security and guest conduct.
• Ensure compliance with local, state, and federal regulations related to hotel security.
• Maintain accurate records of security incidents, investigations, and training activities.
• Prepare and present regular reports on security operations and improvements to hotel management.

Skills

Leadership

Security management

Emergency response

Communication

Interpersonal skills

English fluency

Job description

Alila Seminyak is seeking a Security Manager to oversee all safety and security operations for guests, team members, and hotel property. The candidate will lead a security team, implement procedures, and coordinate with authorities to ensure a safe environment.

Ideal candidates have at least 5 years of security management experience in hospitality, strong leadership, and excellent communication skills, with English fluency and Indonesian work eligibility.