Assistant Manager - HR & Payroll Services

TMF Group; Jakarta Pusat; Hybrid; IDR 350,000,000 - 550,000,000; Full time

Benefits offered by this job

Flexible work environment

Work from home option

Global office locations

Job summary

TMF Group seeks an Assistant Manager – Payroll Services to support the Manager in delivering high-quality payroll and related services. The role may involve leading a team of Executives and Senior Executives to ensure accuracy and compliance across client portfolios.

The ideal candidate has 6+ years in payroll services, strong knowledge of local regulations, and proficiency in payroll software. English and Bahasa communication skills are essential for global client interaction.

Qualifications

• Bachelor’s degree in HRM, Accounting, or related field (preferred).
• Minimum 6 years of experience in payroll services, outsourcing or large-scale payroll in MNCs.
• Proven supervisory experience in payroll teams.
• Proficiency in payroll systems and related IT applications.
• Strong knowledge of local employment regulations, tax practices, pension schemes, and related legislation.
• Excellent written and spoken English and Bahasa.
• Ability to work under pressure with minimal supervision.
• Strong leadership and collaborative mindset.

Responsibilities

• Manage a portfolio of clients within the Payroll Services Department.
• Lead and guide junior staff in delivering payroll, leave management, and tax filing services.
• Advise clients on payroll-related matters.
• Maintain highest integrity and confidentiality of client data.
• Provide guidance to Executives and Senior Executives as a technical expert.
• Supervise and review subordinates’ work.
• Assist Manager in monitoring team productivity and effectiveness.
• Perform ad hoc assignments as required.

Skills

Leadership

Supervisory experience

Payroll systems

Regulatory knowledge

English & Bahasa

Education

Bachelor's degree in HRM/Accounting

Tools

Payroll software

Job description

We never ask for payment as part of our selection process, and we always contact candidates via our official corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please verify that the role you are interested in is listed on our official website.

About TMF Group

TMF Group is a leading global provider of high‑value business services to clients operating and investing internationally. We specialize in business‑critical financial and administrative services that enable our clients to operate corporate structures, finance vehicles, and investment funds across multiple jurisdictions.

Position: Assistant Manager – Payroll Services

The Assistant Manager will support the Manager and/or Head of HRP in managing departmental operations, with a strong focus on daily deliverables and service excellence. This role may also include managing a team of Executives and Senior Executives.

Key Responsibilities

• Manage a portfolio of clients within the Payroll Services Department
• Lead and guide junior staff in delivering efficient payroll, leave management, and tax filing services
• Advise clients on payroll‑related matters
• Ensure the highest level of integrity and confidentiality of client data
• Act as a technical expert and provide guidance to Executives and Senior Executives
• Supervise and review subordinates’ work
• Assist the Manager in monitoring team productivity and effectiveness
• Perform other ad hoc assignments as required
• Bachelor’s degree in Human Resources Management, Accountancy, or a related discipline (preferred)
• Minimum 6 years of relevant experience in payroll services, preferably in an outsourcing environment or managing large‑scale payroll in a multinational company
• Proven supervisory experience
• Proficient in payroll systems and related IT applications
• Strong knowledge of local employment regulations, tax practices, pension schemes, and related legislation
• Excellent written and spoken communication skills in English and Bahasa
• Ability to work under pressure with minimal supervision
• Strong leadership skills and a collaborative team mindset

What’s in It for You?

• Clear pathways for career progression
• Opportunities to work with colleagues and clients around the world
• Internal mobility to grow your career within TMF Group
• Continuous learning through global programs at the TMF Business Academy

Making an Impact

• Contribute to meaningful initiatives through our corporate social responsibility programs
• Strong feedback culture to foster engagement and growth
• Inclusive and flexible work environment, with opportunities to work from office locations worldwide and from home
• Support for achieving a healthy work‑life balance