Associate, Tax Services

VISTRA; Jakarta Pusat; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Vistra in Indonesia is seeking an Associate, Payroll Services, reporting to the Manager, Payroll Services. This role is based in Indonesia and offers a meaningful opportunity to contribute to our Service and Delivery team and its growth by managing payroll processes for clients.

Key responsibilities include processing payroll transactions in line with policies and local regulations, collecting and validating earnings, deductions, taxes and leave balances, preparing payroll reports, resolving

Qualifications

• Minimum 1–3 years of payroll experience, client-facing preferred.
• Excellent written and verbal English communication.
• Proficient Excel skills to manage and analyze payroll data.

Responsibilities

• Process payroll transactions accurately per policies and local regs.
• Collect and input earnings, deductions, taxes, and leave data.
• Prepare payroll reports for internal and client use.
• Resolve payroll discrepancies promptly and maintain data confidentiality.
• Collaborate with internal teams to ensure smooth payroll delivery.
• Pursue process improvements and stay updated on payroll best practices.

Skills

Strong communication skills

Time management

Attention to detail

Independent working

English proficiency

Education

Bachelor’s Degree in any discipline

Payroll/HRIS certification (plus)

Tools

Microsoft Excel

Payroll software

HRIS systems

Job description

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that

We have an exciting opportunity for you to join our team as Associate, Payroll Services. Reporting to the Manager, Payroll Services. This position is based in Indonesia allowing you to make a significant impact to our Service and Delivery team and its’ growth.

Key responsibilities:

• Accurately process and manage payroll transactions in line with company policies and local regulations.
• Collect, verify, and input payroll data including earnings, deductions, taxes, and leave balances.
• Prepare payroll reports and summaries for internal and client use.
• Identify and resolve payroll discrepancies in a timely manner.
• Maintain strict confidentiality of employee and client payroll data.
• Collaborate with internal teams to support seamless payroll delivery.
• Continuously seek process improvements and stay updated on payroll best practices

Key requirements

• Disciplined, committed, and serious about responsibilities.
• Positive attitude, well-mannered, and resilient under pressure.
• Not easily influenced by external distractions; demonstrates maturity.
• Proactive and willing to learn and explore new systems and processes.
• Follows rules and guidelines consistently.
• Strong communication skills, both written and verbal.
• Good command of English (spoken and written).
• Proficient in Microsoft Excel; able to manage and analyze payroll data effectively.
• Technologically literate and able to quickly adapt to software/tools.
• Strong attention to detail and time management.
• Reliable, accurate, able to work independently, and get things done!
• Minimum of 1–3 years of experience as a Payroll Staff or Payroll Consultant, preferably in a client-facing or consulting environment.

Education and Professional Qualification:

• Bachelor’s Degree from reputable university in any discipline
• Additional training or certification in payroll, accounting, or HRIS systems is a plus.