Aspiring Salesforce Admin | CRM & Data Quality Champion

Eco Outdoor Group; Kota Semarang; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Career growth opportunities

Job summary

Eco Outdoor Group is seeking a junior Salesforce/CRM Administrator to join our Semarang Technology team. You will own day-to-day Salesforce administration, support our Indonesian team, and collaborate with our Australian partner for ongoing enhancements.

We value curiosity, craft, and a path to grow into a senior admin or consultant within 2–3 years. The role emphasizes data quality, user support, and cross-system learning including NetSuite and middleware.

Qualifications

• 1+ year hands-on with Salesforce in an admin, support, business analyst or consulting capacity.
• Salesforce Administrator certification (ADM 201) (or actively working towards it).
• Core CRM concepts - lead-to-opportunity, sales stages, forecasting, account and contact management.
• Curiosity about multi-system environments – CRM, ERP, website, middleware.

Responsibilities

• Salesforce administration: user setup, profiles, roles, permission sets and record type assignments; objects, fields, validation rules, flows, approval processes, saved reports and dashboards.
• Data hygiene: imports (CSV via Data Loader), exports, deduplication and clean-up across Salesforce and NetSuite.
• User support and training: triage and resolve support tickets, deliver short training sessions, and write simple how-to guides.
• Documentation: keep system docs, SOPs and admin guides current and useful.
• Testing: participate in UAT for Salesforce releases, sandbox refreshes, and small enhancements.
• Reporting and dashboards: build and maintain reports and dashboards for visibility of pipeline and performance.
• Local IT support: help the Semarang team with day-to-day IT issues when needed.

Skills

English communication

Salesforce admin basics

Analytical thinking

Willingness to learn

Tools

Salesforce

NetSuite

Data Loader

Job description

Eco Outdoor Group is seeking a junior Salesforce/CRM Administrator to join our Semarang Technology team. You will own day-to-day Salesforce administration, support our Indonesian team, and collaborate with our Australian partner for ongoing enhancements.

We value curiosity, craft, and a path to grow into a senior admin or consultant within 2–3 years. The role emphasizes data quality, user support, and cross-system learning including NetSuite and middleware.