Air Freight Ops & Sales Support Specialist

Epson; Jawa Barat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Epson is seeking an experienced logistics professional in West Java, Indonesia, to coordinate air import and export operations. The role involves handling inquiries, sourcing rates from overseas, preparing and submitting quotations, and ensuring accurate documentation from order to delivery.

You will monitor shipment milestones, process pre-alerts, and support billing activities, while maintaining compliance with safety and Indonesian regulations.

Qualifications

• Associates or better required.
• Experience in air freight, export/import processes is a plus.

Responsibilities

• Coordinate and monitor Air Import & Air Export activities, from receiving inquiries to delivery.
• Handle billing and invoicing processes with the receptionist.
• Process pre-alerts, TMF updates, and milestone tracking for shipments.
• Prepare export/import documents (BLs, AMS/ISF, etc.) and liaise with co-loaders and carriers.
• Submit quotations, procure rates from overseas, and manage customer communication.
• Monitor KPIs, cost updates, and profitability for shipments and operations.

Education

Associates or better

Job description

Epson is seeking an experienced logistics professional in West Java, Indonesia, to coordinate air import and export operations. The role involves handling inquiries, sourcing rates from overseas, preparing and submitting quotations, and ensuring accurate documentation from order to delivery.

You will monitor shipment milestones, process pre-alerts, and support billing activities, while maintaining compliance with safety and Indonesian regulations.