Air Freight Operations Lead in Jakarta

PT Dgl Expedisi Indonesia; Jakarta Utara; On-site; IDR 318,528,000 - 530,879,000; Full time

Job summary

Dart Global Logistics seeks an experienced Air Freight Manager to lead import and export operations in Jakarta. You will ensure efficient, compliant, and profitable air freight activities while delivering outstanding customer service and guiding a high-performing team.

Requirements include a Bachelor’s degree and 6–8 years in air freight, with at least 3 years in supervision. Knowledge of IATA rules, CargoWise, and ERP systems is highly valued.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 6–8 years of experience in air freight import and export operations.
• At least 3 years of experience in a supervisory or managerial role.
• Strong knowledge of freight forwarding, IATA regulations, customs procedures, and aviation security requirements.
• Excellent leadership, negotiation, communication, and problem-solving skills.
• Strong commercial awareness with a customer-focused approach.
• Proficiency in Microsoft Office and freight forwarding or ERP systems.
• IATA Dangerous Goods certification and experience using CargoWise will be considered added advantages.

Responsibilities

• Lead and manage air freight import and export operations.
• Ensure smooth end-to-end shipment execution and operational excellence.
• Develop and maintain strong relationships with airlines, overseas agents, customers, and service providers.
• Negotiate competitive freight rates and support RFQs, tenders, and customer quotations.
• Drive operational efficiency, profitability, and service quality.
• Monitor operational KPIs, costs, and overall financial performance.
• Ensure compliance with IATA regulations, customs requirements, aviation security standards, and company SOPs.
• Coach, develop, and motivate the operations team to achieve business objectives.
• Support the Sales team by providing operational solutions and contributing to business development initiatives.

Skills

Leadership

Negotiation

Communication

Problem-solving

Customer focus

Air freight knowledge

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field

Tools

CargoWise

ERP systems

Microsoft Office

Job description

Dart Global Logistics seeks an experienced Air Freight Manager to lead import and export operations in Jakarta. You will ensure efficient, compliant, and profitable air freight activities while delivering outstanding customer service and guiding a high-performing team.

Requirements include a Bachelor’s degree and 6–8 years in air freight, with at least 3 years in supervision. Knowledge of IATA rules, CargoWise, and ERP systems is highly valued.