AI Solutions Engineer — Cloud Platform

Google LLC; Jakarta Pusat; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

Google is seeking a Customer Engineer, AI for Google Cloud, specializing in Bahasa Indonesia. The role focuses on accelerating adoption of AI workloads, collaborating with sales to design customer-specific AI solutions, and prototyping demos for stakeholders in Indonesia and beyond.

You will work with platform engineers and sales teams to solve complex technical challenges, write prototypes, and communicate effectively with technical and executive audiences.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in architecting solutions that integrate AI models using agents with enterprise data sources using patterns like Retrieval-Augmented Generation (RAG), Text-to-SQL, and semantic search.
• Ability to communicate in Bahasa Indonesia fluently to support clients in Indonesia.

Responsibilities

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Skills

Bahasa Indonesia fluency

Cloud native architecture experience

AI integration patterns

Education

Bachelor's degree in a technical field

Job description

Google is seeking a Customer Engineer, AI for Google Cloud, specializing in Bahasa Indonesia. The role focuses on accelerating adoption of AI workloads, collaborating with sales to design customer-specific AI solutions, and prototyping demos for stakeholders in Indonesia and beyond.

You will work with platform engineers and sales teams to solve complex technical challenges, write prototypes, and communicate effectively with technical and executive audiences.