AI Solution Engineer (Shopee)

Shopee; Indonesia; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Shopee is seeking a Project/Program Manager to own the end-to-end delivery for the AI team’s pipeline. You will define milestones, manage Agile/Scrum processes, and ensure timely achievement of technical milestones while maintaining clear, centralized documentation.

You will bridge BI AI teams with SPX/1P stakeholders, translating business needs into realistic timelines and aligning cross-functional teams. Strong communication and proactive blocker resolution are essential.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 3+ years in project management or technical program management.
• Experience coordinating data/tech/analytics teams is a plus.
• Strong stakeholder management and communication abilities.

Responsibilities

• Own end-to-end delivery schedule for AI team pipeline.
• Define and track project milestones and Agile/Scrum sprints.
• Maintain centralized docs (Jira/Confluence/Notion) as single source of truth.
• Bridge communication between BI AI team and SPX/1P stakeholders.
• Provide regular status updates, risk assessments, and progress reports.

Skills

Project management

Stakeholder management

Communication skills

Agile/Scrum experience

Education

Bachelor's degree (Business Admin / CS / IT / Management)

Tools

Jira

Confluence

Notion

Job description

Job Description:

• Project & Timeline Management: Own the end-to-end delivery schedule for the AI team's pipeline. Define and track project milestones, manage Agile/Scrum sprint progress, and ensure timely delivery of technical milestones.
• Centralized Documentation: Build and maintain clear, centralized documentation (e.g., via Jira, Confluence, or Notion) for all AI initiatives, ensuring a single source of truth for product roadmaps, sprint backlogs, and technical requirements.
• Cross-Functional Bridge: Act as the primary liaison between the BI AI technical team and SPX/1P (logistics and 1st-party retail) stakeholders. Translate business needs into project timelines and ensure continuous alignment across departments.
• Transparent Reporting: Design and deliver regular, transparent status updates, risk assessments, and progress reports to leadership and cross-functional partners, keeping all stakeholders informed and aligned.
• Blocker Resolution & Workflow Operations: Proactively identify and resolve operational bottlenecks. Handle day-to-day process logistics, manage administrative workflows, and schedule critical cross-team syncs.

Requirements:

• Education: Bachelor's degree in Business Administration, Computer Science, Information Technology, Management, or a related field (or equivalent practical experience).
• Experience: 3+ years of experience in project management, technical program management, or project coordination, ideally working alongside data, technology, or analytics teams.
• Project Management: Proven ability to manage project lifecycles end-to-end, track deliverables against timelines, and utilize standard project management and collaboration tools.
• Stakeholder Management: Strong track record of managing cross-functional stakeholder relationships, aligning expectations, and bridging gaps between technical teams and operational or business units.
• Communication Skills: Superb written and verbal communication skills, with the ability to translate technical progress and constraints into clear, actionable updates for diverse audiences.