AI Infrastructure Field Technician (24/7 On-Site)

SMC; Tangerang; Hybrid; IDR 66,960,000 - 111,600,000; Full time

Job summary

Firmus Technologies, a global leader in AI infrastructure, seeks a Field Service Technician based in Batam, Indonesia. The role focuses on deploying, operating, maintaining, and repairing HyperCube systems, with on-site support and a 24/7 roster to ensure continuous operations.

The ideal candidate has hands-on experience with equipment maintenance, strong troubleshooting skills, and the ability to work both independently and within a team.

Qualifications

• 3+ years of hands-on experience with equipment maintenance and repair.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including evenings and weekends, on a 24/7 roster.

Responsibilities

• Inspect, maintain, install, and repair mechanical, electrical, computing, and ancillary systems to ensure reliable operation.
• Diagnose and resolve technical issues; apply practical solutions and escalate when needed.
• Assist with computer installations, modifications, and setup under the site manager's direction.
• Support fluid handling and load bank installation/removal during commissioning.
• Assist with network cabling and integration into compute systems.
• Perform basic fault-finding, reset circuits, and maintain site cleanliness and safety compliance.

Skills

Equipment maintenance

Troubleshooting

Teamwork

Driver's license

Job description

Firmus Technologies, a global leader in AI infrastructure, seeks a Field Service Technician based in Batam, Indonesia. The role focuses on deploying, operating, maintaining, and repairing HyperCube systems, with on-site support and a 24/7 roster to ensure continuous operations.

The ideal candidate has hands-on experience with equipment maintenance, strong troubleshooting skills, and the ability to work both independently and within a team.