Field Technician – AI Infrastructure & Data Center

Firmus Technologies Pty Ltd.

Batam

On-site

IDR 72,000,000 - 108,000,000

Full time

2 days ago

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Job summary

Firmus Technologies Pty Ltd. in Batam, Indonesia, is seeking a Field Service Technician to deploy, operate, maintain, and repair its HyperCube systems. The role emphasizes hands-on support, strong customer relations, and adherence to safety and quality standards in a 24/7 roster.

The ideal candidate has 3+ years of relevant experience, a valid driver's license, and, where applicable, an electrical license. You will work on-site, perform maintenance tasks, troubleshoot issues, and collaborate

Qualifications

At least 3 years of relevant experience in a similar role.
Ability to work 24/7 roster and handle on-site duties.
Must hold unrestricted driver’s license.
Electrical license may be required for electrical staff.
Familiarity with data centre apparatus is a plus.

Responsibilities

Inspect, maintain, install, and repair mechanical, electrical, computing, and ancillary systems.
Diagnose and resolve technical issues; escalate when necessary.
Assist with computer installations under the site manager.
Support HyperCube fluid handling and load bank installation/removal during commissioning.
Assist with network cabling and integration into compute systems.
Support site teams during commissioning, testing, and equipment setup.
Perform basic fault‑finding and maintain site cleanliness; comply with safety requirements.
Provide timely updates and technical support to project and operations teams.
Keep accurate service records and equipment logs; submit documentation promptly.
Adhere to safety protocols and PPE requirements; participate in ongoing training.