AI-Driven Process Automation Architect

Smartven; Jakarta Selatan; On-site; IDR 18,000,000 - 32,000,000; Full time

Job summary

Smartven is seeking a Business Process & AI Automation Specialist to eliminate operational friction by architecting the digital nervous system of our business. You will build intelligent workflows, deploy internal AI tools, and create one source of truth for company goals and KPIs.

You will own end-to-end process mastery, design and implement automated dashboards, and replace manual reporting with scalable automation, enabling faster, clearer decision-making across the organization.

Qualifications

• Proven track record in business process mapping and workflow design.
• Experience documenting Standard Operating Procedures (SOPs).
• Hands-on ability to configure and build internal tools using AI platforms and automation builders.

Responsibilities

• Map, document, and optimize end-to-end workflows and SOPs to enable effortless execution.
• Design and build internal AI chatbots and unified data dashboards pulling data from multiple sources.
• Automate the intelligence pipeline to replace manual reporting with scalable processes.
• Make company goals, KPIs and results hyper-visible for regular alignment meetings.

Skills

Business process mapping

Workflow design

SOP documentation

Internal tools development

AI platforms

Data intuition

Automation tools

Job description

Smartven is seeking a Business Process & AI Automation Specialist to eliminate operational friction by architecting the digital nervous system of our business. You will build intelligent workflows, deploy internal AI tools, and create one source of truth for company goals and KPIs.

You will own end-to-end process mastery, design and implement automated dashboards, and replace manual reporting with scalable automation, enabling faster, clearer decision-making across the organization.