AI-Driven CRM Intern: Campaigns & Data Insights

Ematic Solutions; Jakarta Pusat; On-site; IDR 22,320,000 - 55,800,000; Full time

Benefits offered by this job

Competitive pay

Flat culture

Diverse team

Job summary

Ematic Solutions in Jakarta seeks a full-time internship focused on CRM and marketing technology. You will work hands-on with AI-powered tools, manage CRM campaigns, and learn across channels like email, push, and SMS.

Ideal candidates are fresh graduates or final-year students in a relevant field, with strong organization, communication, and a curious mind for AI concepts such as LLMs and prompting. Learn and grow with our diverse team.

Qualifications

• Experience: Open to fresh graduates or final-year students in a relevant field who are available for a full-time internship.
• Skills: Good organizational and communication skills, attention to detail, and the ability to manage multiple tasks.
• Personal Attributes: Proactive, team-oriented individuals with a strong interest in CRM.
• Interest in and familiarity with AI tools (e.g., ChatGPT, Gemini) and a basic understanding of AI concepts such as LLMs, prompting, and AI agents.

Responsibilities

• Campaign Management: Assist with the setup and monitoring of CRM campaigns, ensuring they adhere to timelines and quality standards.
• A/B Testing: Help prepare materials and collect data for A/B testing under close supervision, learning about its effects on campaign effectiveness.
• Data Management and Analysis: Support in gathering marketing data and participate in the basic analysis of campaign results. Help in preparing simple reports that contribute to campaign optimizations.
• Marketing Technologies Exploration: Assist in the review of existing CRM channels like email marketing, push notifications, in-app messages, and SMS. Participate in basic research on best practices and support the supervised integration of new technologies.
• Team Collaboration: Collaborate with CRM consultants and other team members, gaining insights into CRM management and day‑to‑day operations.
• Client interaction: Observe client meetings to gain a basic understanding of client management and communication.
• Cross-Channel Marketing Initiatives: Support more experienced team members in the development and implementation of cross‑channel marketing tactics.

Job description

Ematic Solutions in Jakarta seeks a full-time internship focused on CRM and marketing technology. You will work hands-on with AI-powered tools, manage CRM campaigns, and learn across channels like email, push, and SMS.

Ideal candidates are fresh graduates or final-year students in a relevant field, with strong organization, communication, and a curious mind for AI concepts such as LLMs and prompting. Learn and grow with our diverse team.