AI & Automation Strategy Lead for Ops Transformation

Shopee; Indonesia; On-site; IDR 300,000,000 - 900,000,000; Full time

Job summary

Shopee is seeking an AI Transformation Leader to identify and drive AI and automation opportunities across SPX operations. You will lead end-to-end AI projects from business case to nationwide scaling, leveraging AI, analytics and automation to improve planning, forecasting, routing, and productivity.

The role requires strong analytics, stakeholder management, and experience in cross-functional programs, preferably in logistics or e-commerce.

Qualifications

• Bachelor's or master's degree in Engineering, Business, CS, or Data Analytics.
• 3-7 years of experience in Strategy, PM, Business Transformation or related fields.
• Strong analytical and problem-solving skills to translate challenges into actionable solutions.
• Experience in AI-related projects, automation, or digital transformation is highly preferred.
• Familiarity with AI applications, ML concepts, or data analytics tools is advantageous.
• Excellent stakeholder management and cross-functional project leadership.
• Experience in logistics, e-commerce, technology, or management consulting is a plus.

Responsibilities

• Identify and prioritize AI and automation opportunities across SPX operations to translate challenges into high-impact solutions.
• Lead end-to-end AI transformation projects from business case development to nationwide scaling.
• Leverage AI, predictive analytics, and automation to improve manpower planning, parcel forecasting, route optimization, sorting productivity, and cost efficiency.
• Partner with Operations, Technology, Product, Data Analytics, and Regional teams to translate business requirements into AI-powered solutions.
• Establish project KPIs, evaluate ROI, measure improvements, and refine AI solutions to deliver measurable outcomes.

Skills

Analytical thinking

Problem solving

Stakeholder management

Cross-functional collaboration

Strategic thinking

Education

Bachelor's degree

Master's degree

Engineering

Business

Computer Science

Data Analytics

Job description

Shopee is seeking an AI Transformation Leader to identify and drive AI and automation opportunities across SPX operations. You will lead end-to-end AI projects from business case to nationwide scaling, leveraging AI, analytics and automation to improve planning, forecasting, routing, and productivity.

The role requires strong analytics, stakeholder management, and experience in cross-functional programs, preferably in logistics or e-commerce.