Aftersales Operations Intern — Drive Customer Ops & Data

Mekari; Jakarta Pusat; On-site; IDR 27,900,000 - 50,220,000; Full time

Job summary

The Next Level Internship program by Mekari invites students and recent graduates to gain hands-on experience in a leading Indonesian SaaS company. Interns will be placed in the Aftersales Operations function and experience daily administrative and operational activities in a fast-paced, supportive environment.

Eligible applicants include university students studying in Indonesia or alumni within 12 months of graduation, with a preference for those seeking a minimum 3-month internship in their

Qualifications

• University student studying in Indonesia.
• Alumnus, within 1 year after graduation.
• Experience working at Indonesia's no. 1 SaaS company.
• Minimum 3 months internship with your preferred team and role.

Responsibilities

• Assist the Aftersales Operations team in handling daily administrative and operational activities.
• Support the preparation, verification and processing of Sales Orders (SO) and other customer-related documents.
• Assist in checking the completeness and accuracy of customer documentation, including contracts, agreements, and supporting legal documents.
• Perform data entry, data updates, and document filing in internal systems (e.g., CRM).
• Monitor document status and follow up on pending requests with relevant internal teams.
• Assist in preparing operational reports and maintaining data accuracy.
• Support process improvement and other ad hoc operational tasks as required.

Education

University student in Indonesia

Alumnus, maximum 1 year after graduation

Job description

The Next Level Internship program by Mekari invites students and recent graduates to gain hands-on experience in a leading Indonesian SaaS company. Interns will be placed in the Aftersales Operations function and experience daily administrative and operational activities in a fast-paced, supportive environment.

Eligible applicants include university students studying in Indonesia or alumni within 12 months of graduation, with a preference for those seeking a minimum 3-month internship in their