Aesthetic Consultant – Plastic Surgery

PT SINOBEAUTY HEALTHCARE INDONESIA; Jakarta Barat; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Competitive pay

Bonuses and commissions

Career development

Client impact and service excellence

Collaborative team environment

Job summary

PT SINOBEAUTY HEALTHCARE INDONESIA, based in West Jakarta, is seeking an Aesthetic Consultant – Plastic Surgery. You will provide exceptional client consultations, recommend treatments, and manage the end-to-end client experience in a full-time capacity.

The role emphasizes client relationship management, sales support, and collaboration with medical professionals to ensure high-quality service and outcomes. Fluency in English is required; Mandarin is a bonus.

Qualifications

• Minimum 3 years of experience in aesthetic/beauty/ plastic surgery client-facing roles.
• Strong knowledge of aesthetic services, beauty treatments and plastic surgery procedures.
• Excellent consultation, communication, negotiation and interpersonal skills.
• Proven ability to build client trust, maintain relationships and support sales.

Responsibilities

• Conduct client consultations and understand aesthetic goals.
• Explain treatment options, benefits, and considerations with professionals when needed.
• Support clients throughout consultation and treatment journey for a seamless experience.
• Build and maintain long-term client relationships through effective communication.
• Identify client needs and contribute to sales targets and business growth.
• Stay informed about developments in plastic surgery and aesthetic treatments.
• Collaborate with marketing and internal teams to support client engagement and service improvements.
• Address inquiries and concerns professionally with confidentiality and high service standards.

Skills

Consultation

Communication

Negotiation

Interpersonal skills

Job description

About the role

PT SINOBEAUTY HEALTHCARE INDONESIA, a leading provider of innovative healthcare solutions, is seeking a talented Aesthetic Consultant – Plastic Surgery to join our dynamic team. In this full-time role, you will be responsible for providing exceptional customer service and product expertise to our clients, helping them achieve their desired aesthetic goals. Based in West Jakarta, this position offers a unique opportunity to work with a renowned healthcare organisation and contribute to our continued success.

What You'll Be Doing

Client Consultation: Understand clients' aesthetic goals, preferences, and expectations, and provide personalised consultations on available plastic surgery and aesthetic services.

Treatment Recommendations: Explain treatment options, procedures, benefits, and relevant considerations clearly and professionally, in coordination with qualified medical professionals when appropriate.

End-to-End Client Experience: Support clients throughout their consultation and treatment journey, ensuring a professional, attentive, and seamless experience.

Client Relationship Management: Build and maintain long-term relationships with clients through effective communication, follow-ups, and personalised service.

Sales & Business Growth: Identify client needs, recommend suitable services, and contribute to sales targets and business growth.

Industry Knowledge: Stay informed about developments, trends, and innovations in plastic surgery, aesthetic treatments, and beauty services.

Cross-Functional Collaboration: Work closely with the marketing and internal teams to support client engagement, educational initiatives, and service improvements.

Service Excellence: Address client inquiries and concerns professionally while maintaining confidentiality and high standards of customer care.

What We're Looking For

Minimum 3 years of experience as a Aesthetic Consultant, Beauty Consultant, Senior Beauty Consultant, or in a similar client-facing role within the beauty, aesthetics, or plastic surgery industry.

Strong knowledge of aesthetic services, beauty treatments, and plastic surgery procedures.

Excellent consultation, communication, negotiation, and interpersonal skills.

Proven ability to build client trust, maintain customer relationships, and support sales performance.

Strong customer service skills with a professional, empathetic, and client-focused approach.

Excellent problem-solving skills and the ability to handle client inquiries and concerns effectively.

Self-motivated, proactive, adaptable, and comfortable working toward business targets.

Fluent in spoken and written English; Mandarin proficiency is an advantage.

Why Join SinoBeauty Healthcare Indonesia?

Competitive Compensation: Attractive salary package (IDR 8,0000,000 - IDR 12,000,000/month)

Performance-Based Rewards: Commission and bonus opportunities.

Career Development: Opportunities to expand your expertise and grow professionally in the beauty and aesthetic healthcare industry.

Meaningful Client Impact: Help clients navigate their aesthetic journey through professional consultation and attentive service.

Collaborative Environment: Work with a team committed to quality service and continuous improvement.

Position: Aesthetic Consultant – Plastic Surgery

Employment Type: Full-time