Beauty Sales & Client Experience Consultant

PT. Kliniku Sukses Sinergy; Jakarta Selatan; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

PT. Kliniku Sukses Sinergy seeks a Beauty Sales & Marketing Consultant to guide clients through the aesthetic clinic journey from enquiry to treatment and follow-up.

You will blend consultative sales with CRM, social media support, and KOL-related sales coordination to drive satisfaction and growth. Grow client relationships, coordinate with doctors and marketing teams, and help identify commercial opportunities in the South Jakarta aesthetic market.

Qualifications

• Minimum of 2 years of working experience in beauty consultation, sales, or the aesthetic/skincare industry.
• Possesses a strong, promising, and active network or client database.
• Strong consultative selling, communication and relationship-building skills.
• Confidence communicating with clients through WhatsApp, social media, telephone and in-person channels.
• Professional judgement when handling client concerns and escalating clinical questions.
• Ability to work collaboratively with doctors, therapists, receptionists, management and marketing teams.

Responsibilities

• Welcome clients and identify beauty, skin and aesthetic concerns in a professional manner.
• Explain treatments, packages, promotions, pricing and payment options clearly.
• Guide clients towards appropriate doctor consultations without making medical diagnoses or guarantees.
• Convert enquiries from WhatsApp, Instagram, TikTok, telephone calls and walk-in traffic into confirmed appointments and paid treatments.
• Follow up with prospective clients who have not confirmed or paid, and maintain relationships with existing clients to support repeat appointments.
• Coordinate with doctors, therapists, receptionists and management to deliver a smooth client journey.
• Assist with replying to social media and WhatsApp enquiries according to approved guidelines.

Skills

Consultative selling

Communication

Relationship building

Networking

Social media comms

Cross-functional

Job description

PT. Kliniku Sukses Sinergy seeks a Beauty Sales & Marketing Consultant to guide clients through the aesthetic clinic journey from enquiry to treatment and follow-up.

You will blend consultative sales with CRM, social media support, and KOL-related sales coordination to drive satisfaction and growth. Grow client relationships, coordinate with doctors and marketing teams, and help identify commercial opportunities in the South Jakarta aesthetic market.