Administrative Staff – Chinese Language Education

PT MANDALION GLOBAL EDUKASI; Batam; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

PT MANDALION GLOBAL EDUKASI's Mandarin Tuition Centre in Batam is seeking a responsible Administrative Staff member to join our team. You will handle daily administrative and operational tasks, support class schedules, and communicate with students and parents about fees and notices.

Ideal candidates are organised, personable, and able to manage multiple tasks with basic computer skills (MS Office/Google Workspace) and familiarity with WhatsApp. Mandarin ability is a plus.

Qualifications

• Minimum high school diploma (SMA/SMK) or equivalent
• Good communication and interpersonal skills
• Friendly, patient, and comfortable communicating with parents and students
• Organised, detail-oriented, and able to manage multiple tasks
• Basic computer skills, including Microsoft Office / Google Workspace
• Comfortable using WhatsApp for daily communication

Responsibilities

• Handle daily administrative and operational tasks for the tuition centre
• Manage student registration, attendance, schedules, and class arrangements
• Communicate with students and parents regarding classes, schedules, fees, and centre announcements
• Handle enquiries through WhatsApp, phone calls, and other communication channels
• Assist with fee collection, payment records, receipts, and basic administrative documentation
• Maintain accurate student and administrative records
• Coordinate with Mandarin teachers regarding class schedules, student matters, and teaching materials
• Assist in preparing class materials, notices, and other documents when required
• Support the smooth day-to-day operation of the tuition centre
• Perform other administrative duties as assigned

Skills

Good communication

Organised

Friendly and patient

Multitasking

Team player

Education

High school diploma (SMA/SMK)

Tools

Microsoft Office

Google Workspace

WhatsApp

Job description

Administrative Staff – Chinese Language Education

We are looking for a responsible, organised, and friendly Administrative Staff to join our Mandarin Tuition Centre in Batam.

If you enjoy working with people, are comfortable handling administrative tasks, and have an interest in education, we would love to hear from you!

Handle daily administrative and operational tasks for the tuition centre

Manage student registration, attendance, schedules, and class arrangements

Communicate with students and parents regarding classes, schedules, fees, and centre announcements

Handle enquiries through WhatsApp, phone calls, and other communication channels

Assist with fee collection, payment records, receipts, and basic administrative documentation

Maintain accurate student and administrative records

Coordinate with Mandarin teachers regarding class schedules, student matters, and teaching materials

Assist in preparing class materials, notices, and other documents when required

Support the smooth day-to-day operation of the tuition centre

Perform other administrative duties as assigned

Minimum high school diploma (SMA/SMK) or equivalent

Good communication and interpersonal skills

Friendly, patient, and comfortable communicating with parents and students

Organised, detail-oriented, and able to manage multiple tasks

Basic computer skills, including Microsoft Office / Google Workspace

Comfortable using WhatsApp for daily communication

Able to work independently as well as part of a team

Previous experience in administration, education, customer service, or a tuition centre is an advantage

Mandarin language ability is an advantage

Strong in Social Media. Love editing photos and videos for Social Media posts

Applicants based in Batam are preferred

We Are Looking For Someone Who Is:

Most importantly, you should enjoy working in an educational environment and be willing to contribute positively to our students, parents, and teaching team.

What We Offer

Friendly and supportive working environment

Opportunity to work in the education sector

On-the-job training and guidance

Opportunities for learning and professional development

Competitive salary, depending on experience and qualifications

Only shortlisted candidates will be contacted.

We look forward to welcoming a new member to our team!

Your application will include the following questions:

• Apakah kamu memiliki pengalaman dalam Industri Pendidikan?
• Berapa tahun pengalaman kerjamu sebagai Staff Administrasi?
• Bagaimana Kamu menilai kemampuan bahasa Mandarinmu?
• Bagaimana kamu menilai kemampuan bahasa Inggrismu?
• Berapa gaji bulanan yang kamu inginkan?
• Apakah kamu bersedia bepergian untuk pekerjaan ini saat dibutuhkan?
• Apakah kamu bersedia menjalani pemeriksaan kesehatan prakerja?