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Lingkar Satwa Animal Care; Surabaya ꦱꦸꦫꦧꦪ; Vor Ort; IDR 33.480.000 - 55.800.000; Vollzeit

Zusammenfassung

Lingkar Satwa Animal Care is seeking a friendly receptionist for our veterinary clinic in Surabaya. You will welcome clients and their pets, register patients, answer inquiries, schedule appointments, handle payments, and support veterinarians by coordinating communication.

Maintain a clean, comfortable front area and offer a professional, compassionate experience. Ideal candidates have a high school diploma, honesty, neat appearance, and willingness to work rotating shifts.

Qualifikationen

• Greet clients and pets at reception.
• Register new and existing patients.
• Answer calls, messages, and social media inquiries about schedules, costs, and services.

Aufgaben

• Greet clients and pets on arrival in a friendly, professional manner.
• Handle patient registrations for new and existing patients.
• Answer phone calls, WhatsApp messages, and inquiries about doctor schedules and clinic services.
• Arrange appointment scheduling for veterinary consultations.
• Record daily financial transactions, create invoices, and process payments.

Kenntnisse

Microsoft Office

Customer service

Ausbildung

High school diploma

Jobbeschreibung

Receptionist role at a veterinary clinic responsible for welcoming clients and pets, managing patient registration, handling communications, scheduling appointments, processing financial transactions, facilitating communication between clients and veterinarians, and maintaining clinic cleanliness and comfort.

Key responsibilities

Greet clients and pets in a friendly, warm, and professional manner upon arrival at the clinic

Handle registration for new and existing patients

Answer phone calls, WhatsApp messages, and social media inquiries regarding doctor schedules, cost estimates, and clinic services

Arrange appointment scheduling for veterinary consultations

Record daily financial transactions, create invoices, and process payments

Serve as a communication liaison between clients and veterinarians

Ensure the waiting room, reception desk, and front area of the clinic are always clean, organized, and comfortable for visitors and animals

About you

Minimum high school diploma (S1 equivalent)

Honest, disciplined, and possess high integrity

Neat and clean appearance

Willing to work on a shift system

Proficient in Microsoft Office