Vet Reception & Client Care Specialist

Lingkar Satwa Animal Care; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

Lingkar Satwa Animal Care is seeking a friendly receptionist for our veterinary clinic in Surabaya. You will welcome clients and their pets, register patients, answer inquiries, schedule appointments, handle payments, and support veterinarians by coordinating communication.

Maintain a clean, comfortable front area and offer a professional, compassionate experience. Ideal candidates have a high school diploma, honesty, neat appearance, and willingness to work rotating shifts.

Qualifications

• Greet clients and pets at reception.
• Register new and existing patients.
• Answer calls, messages, and social media inquiries about schedules, costs, and services.

Responsibilities

• Greet clients and pets on arrival in a friendly, professional manner.
• Handle patient registrations for new and existing patients.
• Answer phone calls, WhatsApp messages, and inquiries about doctor schedules and clinic services.
• Arrange appointment scheduling for veterinary consultations.
• Record daily financial transactions, create invoices, and process payments.

Skills

Microsoft Office

Customer service

Education

High school diploma

Job description

Lingkar Satwa Animal Care is seeking a friendly receptionist for our veterinary clinic in Surabaya. You will welcome clients and their pets, register patients, answer inquiries, schedule appointments, handle payments, and support veterinarians by coordinating communication.

Maintain a clean, comfortable front area and offer a professional, compassionate experience. Ideal candidates have a high school diploma, honesty, neat appearance, and willingness to work rotating shifts.