Actuarial Analyst - Experience Study

Manulife Financial; Jakarta Pusat; Hybrid; IDR 89,280,000 - 167,400,000; Full time

Job summary

Manulife Financial is seeking an actuarial analyst to monitor policyholder behavior and performance, including claims and persistency, while collaborating with Inforce Management and Pricing teams. The role supports experience studies and best estimate recommendations, with a focus on data quality and documentation.

The candidate will engage in cross-functional actuarial projects, have strong English communication, and possess advanced Excel skills.

Qualifications

• Bachelor’s degree required; math/statistics/actuarial background preferred.
• In progress to be qualified as fellow of an actuarial organization (e.g. PAI, SOA, IAAust, IA).
• Advanced user of Microsoft Office (Word, Excel, Access).
• Demonstrate a good communication with other team
• Fluent in English.

Responsibilities

• Regularly monitor and analyze policyholder behavior, including claims, persistency, and partial withdrawals.
• Conduct weekly policyholder experience monitoring against forecasts and investigate variances.
• Collaborate with Inforce Management to identify trends and prepare analyses for management actions.
• Support experience studies and assist in best estimate assumption recommendations.
• Assist experience analysis for annual repricing of medical reimbursement products.
• Support actuarial projects with Pricing, Inforce Management, Distribution, and other stakeholders.
• Maintain experience monitoring reports, data quality checks, and supporting documentation.

Skills

Microsoft Office

Team communication

English fluency

Education

Bachelor's degree in math/statistics/actuarial

Actuarial fellowship in progress

Tools

Power BI

R

Python

Job description

Position Responsibilities:

• To perform regular monitoring and analysis of policyholder behavior, including claims, persistency, and partial withdrawals.
• To perform weekly policyholder experience monitoring against forecast and investigate significant variances.
• To collaborate with the Inforce Management team in identifying emerging experience trends and preparing analysis to support management actions.
• To support experience studies and prepare analysis to support best estimate assumption recommendations.
• To support experience analysis, monitoring, and studies for the annual repricing of medical reimbursement products.
• To support actuarial projects related to policyholder experience in collaboration with Pricing, Inforce Management, Distribution, and other stakeholders.
• To maintain experience monitoring reports, data quality checks, and supporting documentation.

Required Qualifications:

• Minimum bachelor’s degree, math/statistics/actuarial background is preferable
• In progress to be qualified as fellow of an actuarial organization (e.g. PAI, SOA, IAAust, IA)
• Advance user of Microsoft Office (Word, Excel, Access)
• Demonstrate a good communication with other team
• Fluent in English

Preferred Qualifications:

• Preferable has internship experience in actuarial field
• Have experience in Data Processing or Automation tools (Power BI, R, Python, etc.)

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid