Product Implementation Assistant Manager

Manulife Insurance Malaysia; Jakarta Pusat; Hybrid; IDR 300,000,000 - 600,000,000; Full time

Job summary

Manulife is seeking a Product Implementation Assistant Manager to coordinate regulatory submissions, prepare business and internal documentation, and partner with cross-functional teams to ensure successful product implementation and launch.

The role involves UAT, system enhancements, and the development of marketing and training materials that support product rollouts, offering broad exposure across Product Development, Compliance, Pricing, Marketing, and Technology.

Qualifications

• Bachelor's degree in Mathematics, Actuarial Science, Insurance, Finance, or a related field.
• Minimum 5 years in the life insurance industry, preferably in Product Development or Product Management.
• Strong knowledge of regulatory requirements and product approval processes.

Responsibilities

• Develop detailed product specifications to support implementation and launch.
• Coordinate product filings with regulators and support approval processes.
• Collaborate with Marketing to create training and sales materials.
• Assist with UAT and system enhancements for new product launches.
• Ensure product documentation remains up to date with regulatory requirements.

Skills

Product development

Regulatory submissions

Cross-functional

Stakeholder management

Education

Bachelor's degree

Tools

Illustration systems

Job description

Product Implementation Assistant Manager supports the end-to-end product development process by coordinating regulatory submissions, preparing business and internal documentation, and partnering with cross-functional teams to ensure successful product implementation and launch. You will also be involved in system enhancement initiatives, User Acceptance Testing (UAT), and the development of marketing and training materials that support product rollouts. This role offers broad exposure across Product Development, Compliance, Pricing, Marketing, and Technology, making it an excellent opportunity for professionals looking to deepen their expertise in the life insurance industry.

Position Responsibilities:

• Develop detailed product specifications and requirements to support successful product implementation and launch.
• Manage and oversee product illustrations and illustration systems, ensuring accuracy and compliance with product features.
• Collaborate with Marketing to develop training materials, sales tools, and product communication materials.
• Coordinate product filings with regulators and support the approval process with relevant stakeholders.
• Prepare and execute product launch activities, ensuring readiness across all business functions.
• Work closely with Pricing, Compliance, Marketing, and Technology teams throughout the product development lifecycle.
• Support system enhancements and implementation activities related to new product launches.
• Ensure product documentation is maintained and updated in line with regulatory and business requirements.

Required Qualifications:

• Bachelor's Degree in Mathematics, Actuarial Science, Insurance, Finance, Business, or a related discipline.
• Minimum 5 years of experience in the life insurance industry, preferably in Product Development, Product Management, or a related function.
• Good understanding of insurance products, regulatory requirements, and product approval processes.
• Experience working cross-functionally with Pricing, Compliance, Marketing, and Technology teams.
• Strong stakeholder management, negotiation, and communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Proactive, detail-oriented, and able to work independently as well as collaboratively within a team.

Preferred Qualifications:

• Ability to manage multiple priorities and work cross-functionally.

When you join our team:

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognitions.

Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.