Banjarmasin - Area Business Development Manager

Manulife Financial; Banjarmasin; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Manulife Financial is seeking a proactive professional in Indonesia to join our team, focusing on regulatory compliance, bank collaboration, and sales support. You will train branch staff on insurance products, demand planning, and compliance requirements while maintaining high standards of integrity.

The role emphasizes collaborative teamwork, resilience under pressure, and delivering quality after-sales service in a dynamic, customer-focused environment.

Qualifications

• Bachelor degree or above; those with finance, marketing, or economy background preferred.
• Proactive with a strong sense of responsibility.
• Strong language and communication skills.
• Strong ability to observe, analyze and solve problems.
• Ability to work independently and with the desire and ability to work in teams.
• Hard working and able to withstand high pressure.
• High political quality and moral cultivation, with good conduct and identity with the company.
• Experience in insurance, banking, and sales preferred.

Responsibilities

• Comply with daily management and quality regulations; participate in trainings and meetings.
• Coordinate with bank personnel at branch offices and promote sales.
• Train bank staff in insurance demand planning, sales, product knowledge and compliance.
• Handle document distribution and collection, security services, and after-sales such as claims.
• Report violations or risks and propose corrections or improvements in a timely manner.
• Complete other tasks assigned by supervisors.
• Comply with regulator rules, company rules, and regional/global rules.
• Follow the company’s operating processes and department guidelines.
• Act with integrity and honesty; avoid false financial notes or information.
• Maintain a keen sense of risk control and compliance.

Skills

Communication

Analytical

Independence

Teamwork

Resilience

Integrity

Education

Bachelor's degree

Finance/Marketing/Economics preferred

Job description

Responsibilities:

• Comply with the company's daily management and business quality management regulations, participate in various trainings, conferences and early morning and evening meetings organized by the company, and fill in the activity management tools
• Be responsible for the cooperation and communication with relevant bank personnel at the branch offices under jurisdiction, and implement various publicity activities to promote sales and achieve performance targets
• Provide bank staff with training in insurance demand planning, sales skills, product knowledge and compliance requirements to enhance their sales performance and business quality
• Be responsible for the daily distribution and collection of various documents and security services, and assist relevant departments of the company to do a good job in claims and other after-sales services.
• Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner
• Complete other tasks assigned by the superior.
• Comply with the rules and regulations established by the regulator
• Comply with the rules and regulations established by the company and with the regional & global rules and regulations confirmed by the company
• Comply with the business operations process established by the company or its department
• Act in compliance with national laws and regulations, corporate ethics codes and regulations of the compliance department
• Adhere to the principles of integrity and honesty. Avoid providing false financial notes or information to the company
• Keep a keen sense of risk control and compliance.

Requirements:

• Bachelor college degree or above, those majored in finance, marketing, and economy are preferred, and those with relevant experience are also acceptable
• Proactive, with a sense of responsibility
• Strong language skills and communication skills
• Strong ability to observe, analyze and solve problems
• Ability to work independently and with the desire and ability to work in teams
• Hard working and able to withstand high pressure
• Having a high political quality and moral cultivation, with good conduct and a certain sense of identity with the company
• Those with experience in insurance, banking, and sales are preferred.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

In Office