Accounts Receivable Supervisor

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

amIT Global Solutions Sdn Bhd is seeking an Account Receivable Supervisor to lead day‑to‑day receivables management, invoicing, and the AR team to ensure timely collections. The role requires a strong background in AR processes, Excel reporting, and ERP systems.

You will oversee aging, escalations, and reconciliation while coordinating with Sales, Finance, and Operations. A Bachelor’s degree in accounting/finance and 3+ years in AR leadership are preferred.

Qualifications

• Bachelor’s degree in Accounting, Finance, Management, or a related field.
• Minimum 3 years of experience as an AR Supervisor (or in a supervisory/lead capacity within Accounts Receivable, Billing, Collection, or Credit Control).
• Proven experience leading or supervising a team, including task delegation, performance monitoring, and coaching.
• Strong understanding of the end-to-end AR process, including invoicing, outstanding & aging monitoring, collection, reconciliation, and payment allocation.
• Experienced in handling complex, high-value, or escalated outstanding and overdue accounts.
• Experienced in handling multiple customers and high-volume invoicing across a team.
• B2B experience is a plus.
• Proficient in Microsoft Excel for reporting and data analysis (pivot tables, formulas, dashboards).
• Familiar with Odoo or other accounting/ERP systems.
• Solid understanding of accounting principles and taxation related to invoicing and receivables.
• Strong analytical skills with the ability to identify trends in aging/collection issues and recommend process improvements.
• Detail-oriented, organized, and able to manage multiple priorities and deadlines under pressure.
• Excellent communication and negotiation skills, with the ability to handle escalated customer issues and cross-functional coordination professionally.

Responsibilities

• Supervise and guide the AR team in managing invoicing and accounts receivable across assigned customers.
• Review and monitor team's AR aging, outstanding balances, and overdue invoices; ensure targets/KPIs are met.
• Act as the escalation point for complex or overdue customer accounts, leading follow-up and negotiation where needed.
• Oversee payment allocation and AR reconciliation processes, ensuring accuracy and compliance.
• Coordinate with internal teams (Sales, Finance, Operations) and customers to resolve billing or payment discrepancies.
• Review and validate AR records and reports prepared by the team before submission to management.
• Identify process gaps and drive improvements in AR workflows, controls, and reporting.
• Provide coaching, training, and performance feedback to AR staff.
• Prepare consolidated AR reports and present insights/recommendations to Finance Management.

Skills

Team leadership

Excel reporting

AR processes

Negotiation

Communication

Data analysis

Billing

Customer service

Pivot tables

Cross-functional coordination

Education

Bachelor’s degree in Accounting/Finance/Management

Tools

Odoo

ERP systems

Job description

We are looking for an Account Receivable Supervisor to join our Finance team, responsible for overseeing the day-to-day management of customer receivables, invoicing, and leading the AR team to ensure accurate and timely collections.

Requirements

• Bachelor's degree in Accounting, Finance, Management, or a related field.
• Minimum 3 years of experience as an AR Supervisor (or in a supervisory/lead capacity within Accounts Receivable, Billing, Collection, or Credit Control).
• Proven experience leading or supervising a team, including task delegation, performance monitoring, and coaching.
• Strong understanding of the end-to-end AR process, including invoicing, outstanding & aging monitoring, collection, reconciliation, and payment allocation.
• Experienced in handling complex, high-value, or escalated outstanding and overdue accounts.
• Experienced in handling multiple customers and high-volume invoicing across a team.
• B2B experience is a plus.
• Proficient in Microsoft Excel for reporting and data analysis (pivot tables, formulas, dashboards).
• Familiar with Odoo or other accounting/ERP systems.
• Solid understanding of accounting principles and taxation related to invoicing and receivables.
• Strong analytical skills with the ability to identify trends in aging/collection issues and recommend process improvements.
• Detail-oriented, organized, and able to manage multiple priorities and deadlines under pressure.
• Excellent communication and negotiation skills, with the ability to handle escalated customer issues and cross-functional coordination professionally.

Responsibilities

• Supervise and guide the AR team in managing invoicing and accounts receivable across assigned customers.
• Review and monitor team's AR aging, outstanding balances, and overdue invoices; ensure targets/KPIs are met.
• Act as the escalation point for complex or overdue customer accounts, leading follow-up and negotiation where needed.
• Oversee payment allocation and AR reconciliation processes, ensuring accuracy and compliance.
• Coordinate with internal teams (Sales, Finance, Operations) and customers to resolve billing or payment discrepancies.
• Review and validate AR records and reports prepared by the team before submission to management.
• Identify process gaps and drive improvements in AR workflows, controls, and reporting.
• Provide coaching, training, and performance feedback to AR staff.
• Prepare consolidated AR reports and present insights/recommendations to Finance Management.