Account Services Specialist - Data & Operations

PT Bank DBS Indonesia; Kebayoran Baru; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT Bank DBS Indonesia is seeking an Account Services Staff on a direct contract basis. The role involves end-to-end static data maintenance, daily account maintenance requests, and supporting UAT related to account services, with a focus on process improvements.

The position is located at Jakarta Head Office and offers a fixed-term contract with full-time status. The ideal candidate will maintain strong controls, ensure regulatory compliance, and collaborate with other departments to support

Responsibilities

• End to end process of Static Data Maintenance with 100% accuracy at good speed
• Capable to perform daily account maintenance requested by BU or other department
• Support any kind of UAT related with account services and actively involved in Process of Improvement project
• Perform good control on daily operation, email tracking, and DWOR
• Perform back up as leave cover for unavailable staff within CB Account Services
• Timely problems/issues escalation to supervisor/higher management
• Comply with all internal mandatory regulation, such as block leave regulation and training requirement
• Posses a good control and always comply with internal/external regulation (SOP, SLA, Code of Conduct, OJK/BI regulation, DBSI internal regulation, etc)
• Maintain good relationship with other department, Business Unit, Branches, and other team within T&O

Job description

PT Bank DBS Indonesia is seeking an Account Services Staff on a direct contract basis. The role involves end-to-end static data maintenance, daily account maintenance requests, and supporting UAT related to account services, with a focus on process improvements.

The position is located at Jakarta Head Office and offers a fixed-term contract with full-time status. The ideal candidate will maintain strong controls, ensure regulatory compliance, and collaborate with other departments to support