Direct Contract, Account Services Staff, Operations

PT Bank DBS Indonesia; Jakarta Pusat; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT Bank DBS Indonesia is seeking an Account Services Staff on a direct contract basis. The role involves end-to-end static data maintenance, daily account maintenance requests, and supporting UAT related to account services, with a focus on process improvements.

The position is located at Jakarta Head Office and offers a fixed-term contract with full-time status. The ideal candidate will maintain strong controls, ensure regulatory compliance, and collaborate with other departments to support

Responsibilities

• End to end process of Static Data Maintenance with 100% accuracy at good speed
• Capable to perform daily account maintenance requested by BU or other department
• Support any kind of UAT related with account services and actively involved in Process of Improvement project
• Perform good control on daily operation, email tracking, and DWOR
• Perform back up as leave cover for unavailable staff within CB Account Services
• Timely problems/issues escalation to supervisor/higher management
• Comply with all internal mandatory regulation, such as block leave regulation and training requirement
• Posses a good control and always comply with internal/external regulation (SOP, SLA, Code of Conduct, OJK/BI regulation, DBSI internal regulation, etc)
• Maintain good relationship with other department, Business Unit, Branches, and other team within T&O

Job description

Direct Contract, Account Services Staff, Operations

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Job Description:

• 'end to end' process of Static Data Maintenance with 100% accuracy at good speed
• Capable to perform daily account maintenance requested by BU or other department.
• Support any kind of UAT related with account services and actively involved in Process of Improvement project
• Perform good control on daily operation, email tracking, and DWOR
• Perform back up as leave cover for unavailable staff within CB Account Services
• Timely problems/issues escalation to supervisor/higher management
• Comply with all internal mandatory regulation, such as block leave regulation and training requirement
• Posses a good control and always comply with internal/external regulation (SOP, SLA, Code of Conduct, OJK/BI regulation, DBSI internal regulation, etc)
• Maintain good relationship with other department, Business Unit, Branches, and other team within T&O

Location: Jakarta Head Office

Schedule: Contract (Fixed Term)

Employee Status: Full time

Career Opportunities Bank DBS Indonesia is part of DBS Group, one of the largest financial services groups in Asia with dominant positions in consumer banking, treasury and markets, asset management, securities brokerage, equity and debt fund raising. With expansion of the Bank, we are looking for high caliber individuals to fill in the following position :