Account Officer Surabaya

White Glove Hiring; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

PT Hino Finance Indonesia membuka posisi Account Officer di Surabaya, Indonesia. Peran ini full-time untuk mengakuisisi dan mengelola klien korporat yang membutuhkan solusi pembiayaan kendaraan komersial, khususnya truk baru maupun bekas, dengan fokus pada pencapaian target penjualan dan pengembangan hubungan bisnis jangka panjang.

Anda akan bekerja sama dengan tim Credit, Legal, dan departemen terkait untuk memproses aplikasi pembiayaan secara tepat waktu, menjaga kepuasan pelanggan, dan

Qualifications

• Fresh graduate atau maksimal 2 tahun pengalaman di layanan keuangan.
• Gelar Sarjana di bidang apa saja.
• Antusias membangun hubungan bisnis.
• Kemampuan analitis dan pemecahan masalah yang baik.
• Komitmen terhadap layanan pelanggan yang luar biasa.
• Kemampuan komunikasi interpersonal yang efektif.
• Menguasai Microsoft Office.
• Mampu membuat laporan dalam bahasa Inggris.

Responsibilities

• Identifikasi, kembangkan, dan akuisisi pelanggan korporat baru.
• Promosikan solusi pembiayaan kendaraan komersial, including truk baru/bekas.
• Bangun hubungan kuat dengan pelanggan, dealer, dan mitra bisnis.
• Lakukan kunjungan penjualan rutin untuk peluang baru.
• Rancang solusi pembiayaan sesuai kebutuhan pelanggan.
• Kumpulkan dokumen aplikasi pembiayaan sesuai kebijakan.
• Koordinasi dengan Credit, Legal, dan departemen terkait.
• Pantau proses pengajuan pembiayaan dari submission hingga disbursement.
• Capai target penjualan dan KPI yang ditetapkan.
• Maintain pipeline, catatan pelanggan, dan laporan aktivitas.
• Pantau tren pasar dan kompetitor untuk peluang baru.

Skills

Relationship building

Analytical skills

Communication

Interpersonal skills

Microsoft Office

Reporting in English

Education

Bachelor's degree

Tools

Microsoft Office

Job description

DESKRIPSI PEKERJAAN

Job Description

This is a full-time role for an Account Officer located in Surabaya, Indonesia. The Account Officer will be responsible for driving business growth by acquiring and managing corporate clients requiring commercial vehicle financing solutions. This role focuses on achieving sales targets, developing long-term business relationships, and providing tailored financing solutions that support customers' operational needs.

Key Responsibilities

• Identify, develop, and acquire new customers in industries such as logistics, transportation, manufacturing, construction, mining, agriculture, and distribution.

• Promote and sell commercial vehicle financing solutions, including financing for new and used trucks.

• Build and maintain strong relationships with corporate customers, truck dealers, distributors, and strategic business partners.

• Conduct regular sales visits and other prospecting activities to generate new business opportunities.

• Understand customers' business requirements and recommend suitable financing products, repayment structures, and financing terms.

• Prepare and collect all required financing application documents while ensuring compliance with company policies and procedures.

• Coordinate with Credit, Legal, and other internal departments to facilitate timely loan processing and disbursement.

• Monitor the financing application process from submission through approval and disbursement.

• Achieve assigned sales targets, financing volume, and other key performance indicators (KPIs).

• Maintain accurate sales pipelines, customer records, and activity reports.

• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.

• Ensure high customer satisfaction by providing professional after-sales support and maintaining long-term client relationships.

KUALIFIKASI MINIMUM

• Fresh graduate/maximum 2 years experience in related position in financial services

• Bachelor's degree in any major

• Strong eagerness in building relationship

• Excellent analytical and problem-solving skills

• Commitment to providing exceptional customer service

• Effective communication and interpersonal skills

• Proficiency in Microsoft Office

• Can make reporting in English

RINGKASAN PERKERJAAN

• *SPESIALISASI**: Sales and Marketing
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Full time
• *LOKASI**: Surabaya, East Java (Jawa Timur), Indonesia
• *INDUSTRI**: Financial Services
• *SITUS PERUSAHAAN**: https://www.hinofinance.co.id/en/career/our-journey

TENTANG PERUSAHAAN

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.