Account Officer Semarang

Hino Finance Indonesia; Kota Semarang; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

PT Hino Finance Indonesia membuka peluang sebagai Account Officer di Semarang, Indonesia. Peran ini fokus pada akuisisi serta pengelolaan klien korporat yang membutuhkan pembiayaan kendaraan komersial, dengan target penjualan, hubungan jangka panjang, dan solusi pembiayaan yang disesuaikan.

Posisi ini menuntut kemampuan membangun hubungan, layanan pelanggan unggul, serta kemampuan analitis. Lokasi kerja on-site di Semarang dengan fasilitas yang mendukung kinerja penjualan dan kepatuhan kebijakan

Qualifications

• Fresh graduates atau maksimal 2 tahun pengalaman di layanan keuangan.
• Gelar S1 dari jurusan apa saja.
• Bersemangat membangun hubungan bisnis.
• Keterampilan analitis dan pemecahan masalah yang baik.
• Komitmen terhadap layanan pelanggan yang luar biasa.
• Kemampuan komunikasi dan interaksi antarpribadi yang efektif.
• Menguasai Microsoft Office.
• Dapat membuat laporan dalam bahasa Inggris.

Responsibilities

• Mengidentifikasi, mengakuisisi pelanggan baru di sektor logistik, transportasi, manufaktur, konstruksi, pertambangan, pertanian, dan distribusi.
• Menjual solusi pembiayaan kendaraan komersial, termasuk pembiayaan untuk truk baru dan bekas.
• Membangun hubungan kuat dengan pelanggan korporat, dealer truk, distributor, dan mitra bisnis.
• Melakukan kunjungan penjualan rutin dan aktivitas prospeksi lain untuk peluang bisnis baru.
• Memahami kebutuhan bisnis pelanggan dan merekomendasikan produk pembiayaan, struktur repayment, dan syarat pembiayaan.
• Menyiapkan dan mengumpulkan dokumen aplikasi pembiayaan serta memastikan kepatuhan kebijakan.
• Berkolaborasi dengan Kredit, Legal, dan departemen internal lainnya untuk memperlancar proses pinjaman.
• Memantau proses aplikasi pembiayaan dari pengajuan hingga persetujuan dan disbursement.
• Mencapai target penjualan, volume pembiayaan, dan KPI.
• Memelihara pipeline penjualan, catatan pelanggan, dan laporan aktivitas.
• Memantau tren pasar, aktivitas pesaing, dan perkembangan industri untuk peluang baru.
• Menjaga kepuasan pelanggan melalui after-sales dan hubungan jangka panjang.

Skills

Relationship building

Analytical thinking

Communication skills

Customer service

English reporting

Education

Bachelor's degree in any major

Tools

Microsoft Office

Job description

DESKRIPSI PEKERJAAN

Job Description

This is a full-time role for an Account Officer located in Semarang, Indonesia. The Account Officer will be responsible for driving business growth by acquiring and managing corporate clients requiring commercial vehicle financing solutions. This role focuses on achieving sales targets, developing long-term business relationships, and providing tailored financing solutions that support customers' operational needs.

Key Responsibilities

• Identify, develop, and acquire new customers in industries such as logistics, transportation, manufacturing, construction, mining, agriculture, and distribution.
• Promote and sell commercial vehicle financing solutions, including financing for new and used trucks.
• Build and maintain strong relationships with corporate customers, truck dealers, distributors, and strategic business partners.
• Conduct regular sales visits and other prospecting activities to generate new business opportunities.
• Understand customers' business requirements and recommend suitable financing products, repayment structures, and financing terms.
• Prepare and collect all required financing application documents while ensuring compliance with company policies and procedures.
• Coordinate with Credit, Legal, and other internal departments to facilitate timely loan processing and disbursement.
• Monitor the financing application process from submission through approval and disbursement.
• Achieve assigned sales targets, financing volume, and other key performance indicators (KPIs).
• Maintain accurate sales pipelines, customer records, and activity reports.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Ensure high customer satisfaction by providing professional after-sales support and maintaining long-term client relationships.

KUALIFIKASI MINIMUM

• Fresh graduate/maximum 2 years experience in related position in financial services
• Bachelor's degree in any major
• Strong eagerness in building relationship
• Excellent analytical and problem-solving skills
• Commitment to providing exceptional customer service
• Effective communication and interpersonal skills
• Proficiency in Microsoft Office
• Can make reporting in English

RINGKASAN PERKERJAAN

• *SPESIALISASI**: Sales and Marketing
• *PENDIDIKAN MINIMAL**: S1 (Sarjana)
• *SISTEM KERJA**: On-site
• *TIPE PEKERJAAN**: Full time
• *LOKASI**: Semarang, Central Java (Jawa Tengah), Indonesia
• *INDUSTRI**: Financial Services
• *SITUS PERUSAHAAN**: https://www.hinofinance.co.id/en/career/our-journey

TENTANG PERUSAHAAN

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.