Account Manager

Digital Edge Data Center; Indonesia; On-site; IDR 156,240,000 - 223,200,000; Full time

Job summary

Digital Edge Data Center is seeking a Sr. Account Manager in Indonesia to drive cloud services sales and nurture client relationships. You will identify opportunities, tailor solutions (IaaS, PaaS, SaaS), and prepare proposals to close strategic deals.

This role demands strong communication and negotiation skills, with the ability to collaborate across technical and delivery teams. Candidates should have 1–2 years in account management or sales within cloud/IT solutions, a relevant bachelor’s

Qualifications

• Bachelor’s degree in Business, IT, Marketing, or related field.
• Minimum 1–2 years of experience as Account Manager or Sales, preferably in Cloud Services / IT Solutions.
• Strong understanding of Cloud Services (AWS, Azure, Alibaba, GCP, or similar platforms is a plus).
• Proven track record in achieving or exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Manage and develop relationships with existing clients for Cloud Services solutions.
• Identify new business opportunities and expand accounts through upselling and cross-selling.
• Act as the main point of contact for clients, ensuring high customer satisfaction.
• Understand client needs and propose suitable cloud solutions (IaaS, PaaS, SaaS).
• Prepare proposals, quotations, and presentations tailored to customer requirements.
• Negotiate contracts and close sales deals in line with company targets.
• Coordinate with technical, presales, and delivery teams to ensure smooth project execution.
• Monitor account performance, revenue growth, and customer retention.
• Maintain accurate sales activities and pipeline reporting.

Skills

Account management

Sales

Cloud services knowledge

Customer relationship

Negotiation

Presentation skills

CRM tools

English proficiency

Education

Bachelor’s degree in Business/IT/Marketing or related field

Tools

CRM tools (e.g., Salesforce)

Microsoft Office

Job description

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Established in 1994, Indonet is a pioneer and leading digital infrastructure service provider in Indonesia, delivering mission-critical solutions that support business sustainability and digital acceleration. Our services include reliable connectivity, data centers, and cloud solutions tailored to meet the evolving needs of modern enterprises.

With over three decades of experience, Indonet has consistently supported customers in building secure, scalable, and efficient digital infrastructure. Since 2021, Indonet has officially become part of Digital Edge, a pan-Asia Pacific data center platform company, strengthening our commitment to supporting Indonesia’s digital transformation and digital economic growth.

We are currently opening an opportunity for the position of Sr. Account Manager to join our team.

Key responsibilities:

• Manage and develop relationships with existing clients for Cloud Services solutions
• Identify new business opportunities and expand accounts through upselling and cross-selling
• Act as the main point of contact for clients, ensuring high customer satisfaction
• Understand client needs and propose suitable cloud solutions (IaaS, PaaS, SaaS)
• Prepare proposals, quotations, and presentations tailored to customer requirements
• Negotiate contracts and close sales deals in line with company targets
• Coordinate with technical, presales, and delivery teams to ensure smooth project execution
• Monitor account performance, revenue growth, and customer retention
• Maintain accurate sales activities and pipeline reporting

The successful candidate:

• Bachelor’s degree in Business, IT, Marketing, or related field
• Minimum 1–2 years of experience as Account Manager or Sales, preferably in Cloud Services / IT Solutions
• Strong understanding of Cloud Services (AWS, Azure, Alibaba, GCP, or similar platforms is a plus)
• Proven track record in achieving or exceeding sales targets
• Excellent communication, negotiation, and presentation skills
• Customer-oriented mindset with strong problem-solving skills
• Ability to work independently and collaboratively with cross-functional teams
• Proficient in Microsoft Office and CRM tools
• Fluent in English (written and spoken) is an advantage