Sr. Account Manager

Digital Edge Data Center; Indonesia; On-site; IDR 240,000,000 - 520,000,000; Full time

Job summary

Digital Edge Data Center, operating in Indonesia, seeks a Sr. Account Manager to drive growth across enterprise accounts. You will manage relationships, identify opportunities, and generate revenue through ICT, connectivity, cloud, data center, and managed services.

You will develop new business across industries such as Banking & Insurance, Oil & Mining, Transportation, Hospitality, Education, and HealthCare, while coordinating with internal teams to deliver optimal solutions.

Qualifications

• Bachelor's degree in a related field is required.
• 3–5 years of Enterprise Sales experience preferred.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and negotiation skills are essential.

Responsibilities

• Develop new business opportunities across Enterprise market segments (FSI, Oil & Mining, Transportation, Hospitality, Healthcare, Education).
• Build and maintain relationships with existing customers to ensure satisfaction and retention.
• Identify customer needs and propose ICT, connectivity, cloud, data center, and managed services solutions.
• Generate revenue through new customer acquisition, upselling, and cross-selling.
• Maintain a healthy sales pipeline to achieve targets.
• Conduct customer meetings, proposals, negotiations, and contract closings.
• Coordinate with Presales, Product, Operations, Finance and other teams to deliver solutions.
• Prepare forecasts, pipeline reports, and account plans.

Skills

Enterprise sales

Account management

Relationship building

Negotiation

Presentation skills

Education

Bachelor's degree in Business/Management/IT/Telecommunications or related field

Tools

CRM/Sales management tools

Job description

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Established in 1994, Indonet is a pioneer and leading digital infrastructure service provider in Indonesia, delivering mission-critical solutions that support business sustainability and digital acceleration. Our services include reliable connectivity, data centre, and cloud solutions tailored to meet the evolving needs of modern enterprises.

With over three decades of experience, Indonet has consistently supported customers in building secure, scalable, and efficient digital infrastructure. Since 2021, Indonet has officially become part of Digital Edge, a pan-Asia Pacific data centre platform company, strengthening our commitment to supporting Indonesia’s digital transformation and digital economic growth.

We are currently opening an opportunity for the position of Sr. Account Manager position to join our team

What we need:

The Account Manager Strategic Sales is responsible for driving business growth by managing and developing Enterprise accounts across the following industry segments:

• Financial Services Industry (FSI) – Banking & Insurance
• Oil & Mining
• Transportation
• Hospitality
• Education

This role is responsible for maintaining customer relationships, acquiring new customers, identifying new business opportunities, and generating revenue through the company's ICT, connectivity, cloud, data center, and managed service solutions.

Key Responsibilities

• Develop new business opportunities across Enterprise market segments, including FSI (Banking & Insurance), Oil & Mining, Transportation, Hospitality, Healthcare, and Education.
• Build and maintain strong relationships with existing customers to ensure customer satisfaction and retention.
• Identify customer business needs and propose appropriate ICT, connectivity, cloud, data center, and managed service solutions.
• Generate new revenue through new customer acquisition, upselling, and cross-selling opportunities.
• Build, manage, and maintain a healthy sales pipeline to achieve sales targets.
• Conduct customer meetings, presentations, solution discussions, and business reviews.
• Manage the end-to-end sales process from prospecting, qualification, proposal, negotiation, to contract closing.
• Coordinate with Presales, Product, Operations, Finance, and other internal stakeholders to deliver the best customer solutions.
• Prepare sales forecasts, pipeline reports, account plans, and business updates.
• Monitor market trends, competitor activities, and industry developments to identify potential business opportunities.
• Ensure timely follow-up on customer inquiries and maintain a high level of customer service.

The successful candidate:

• Bachelor's degree in Business, Management, Information Technology, Telecommunications, or a related field.
• Minimum 3–5 years of experience in Enterprise Sales within the ISP, ICT, Telecommunications, Cloud, Data Center, or Technology industry.
• Proven track record of achieving or exceeding sales targets.
• Strong understanding of cloud technologies (Public, Private, Hybrid Cloud).
• Experience in managing Enterprise accounts and handling complex sales cycles.
• Strong understanding of ISP, Connectivity, Cloud, Data Center, Managed Services, and ICT solutions.
• Strong network within Enterprise customers, preferably in FSI, Oil & Mining, Transportation, Hospitality, Healthcare, or Education sectors.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Strong business acumen with the ability to identify customer needs and recommend appropriate solutions.
• Self-motivated, target-oriented, and able to work independently in a fast-paced environment.
• Proficient in Microsoft Office and CRM/Sales Management tools.