Account Management (CRM)

Valdo Inc.; Tegal; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Valdo Inc is seeking an Account Manager to nurture client relationships, conduct regular check-ins, and present commercial proposals. The role emphasizes account growth through upselling and renewals, with 70% field work and 30% office duties.

The ideal candidate holds a bachelor’s degree, has 1–3 years in sales or account management, and demonstrates strong communication, negotiation, and relationship skills. A private vehicle is required, and Tegal residents are preferred.

Qualifications

• Bachelor’s degree required.
• 1–3 years in sales or account management.
• Strong communication, negotiation and relationship management skills.
• Detail-oriented and well-organized.
• Own a private vehicle.
• Willing to work 70% in the field and 30% in the office.
• Tegal residents preferred.

Responsibilities

• Manage client relationships and serve as the main point of contact.
• Conduct regular client check-ins, status calls, and business reviews.
• Monitor account health and address churn risks.
• Manage renewals, pricing and terms negotiations.
• Identify upsell and cross-sell opportunities.
• Prepare and present commercial proposals or SOWs.
• Coordinate with internal teams to ensure service quality.

Skills

Communication

Negotiation

Relationship management

Education

Bachelor's degree

Tools

Spreadsheets

Job description

Responsibilities

• Manage client relationships and serve as the main point of contact.
• Conduct regular client check-ins, status calls, and business reviews.
• Monitor account health and proactively address potential churn risks.
• Manage contract renewals, including pricing and terms negotiation.
• Identify upselling and cross-selling opportunities based on client needs.
• Prepare and present commercial proposals, add-on contracts, or SOWs.
• Coordinate with internal teams to address client needs and ensure service quality.

Requirements

• Minimum Bachelor's degree (S1).
• 1-3 years of experience in sales or account management.
• Strong communication, negotiation, and relationship management skills.
• Detail-oriented and well-organized.
• Comfortable working with spreadsheets.
• Own a private vehicle.
• Willing to work 70% in the field and 30% in the office.
• Tegal residents are preferred.